We performed a comparison between Datadog and ExtraHop Reveal(x) for IT Operations based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"It helps us better manage our logs."
"The solution is useful for monitoring logs."
"Datadog is easy to use and easy to deploy. It's a better solution compared to others on the market in terms of being budget friendly for our customers."
"The tool's deployment is easy."
"The most valuable features are the dashboards and the reporting."
"Integrating Datadog with other platforms has made our monitoring processes a bit easier. It's not super simple, but it's manageable."
"This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."
"We rely heavily on the API crawlers that Datadog uses for cloud integrations. These allow us to pick up and leverage the tags teams have already deployed without having also to make them add them at the agent level."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Wire data analytics."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits."
"We primarily use the log management functionality, and the only feedback I have there is better fuzzy text searching in logs (the kind that Kibana has)."
"I found the documentation can sometimes be confusing."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"For three to four months, we have been experiencing real-time delays. For example, if we're monitoring incoming traffic, the real-time status should be displayed up to a certain point. However, due to delays or issues with Datadog, the real-time data might only be updated at an earlier time. We are experiencing consistent delays in data updates from Datadog, with the most recent data often being delayed by about an hour. This issue has been ongoing for the past four months."
"They could have better log reporting."
"While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation."
"To be very fair, I haven't had enough experience with Datadog to pick out improvements."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"This solution would be improved if it had the ability to retain data longer."
"Network visibility is something that needs to be improved."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
More Juniper Mist Premium Analytics Pricing and Cost Advice →
More ExtraHop Reveal(x) for IT Operations Pricing and Cost Advice →
Datadog is ranked 2nd in Network Monitoring Software with 137 reviews while ExtraHop Reveal(x) for IT Operations is ranked 57th in Network Monitoring Software with 8 reviews. Datadog is rated 8.6, while ExtraHop Reveal(x) for IT Operations is rated 8.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas ExtraHop Reveal(x) for IT Operations is most compared with NETSCOUT nGeniusONE, vRealize Network Insight, ThousandEyes, SolarWinds NPM and Fortinet FortiSIEM. See our Datadog vs. ExtraHop Reveal(x) for IT Operations report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.