We performed a comparison between IBM Security QRadar and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point.
Service and Support: Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses. While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region.
Ease of Deployment: QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor.
Pricing: QRadar can be costly because users need to buy new hardware to upgrade. Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained.
ROI: QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Users said Datadog saved them time and improved visibility into security blind spots.
"I like that you can build out a dashboard pretty quickly. There are some things that come out of the box that you don't really need to do, which is great because they're default settings."
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"The product has offered increased visibility via logging APM, metrics, RUM, etc."
"I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use."
"The solution has improved the organization by providing good insights into app performance and offering good dashboards."
"The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it."
"For us to have visibility into our app stack and the hardware we run has been highly beneficial."
"We have found that we're able to get in and out of troubleshooting issues much more rapidly, which in turn, of course, enables us to spend more time on our products."
"It's user-friendly when compared to other products."
"It is a scalable solution."
"I have found IBM QRadar to be scalable."
"IBM Qradar's ability to simplify the number of events, not only on a technical level but by making that information easy to pan through the orchestration deduplication. It is very impressive given that we have hundreds of devices that send event logs through."
"The most valuable feature is user behavior analytics (UBA)."
"The visibility it gives you into your infrastructure has been great."
"The scalability is very good. It's not a problem."
"I have found visibility very helpful for analytics."
"At times, it can be hard to generate metrics out of logs."
"It can be overwhelming for new people as it has a lot of features."
"It lacks consistency in the APIs."
"Graph filters for logs need to be set manually which works well for JSON but not for unstructured logs."
"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."
"Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing."
"We need more integration functionality, including certain metrics integration."
"I would like better navigability across pages."
"We have had problems with networking."
"The user interface and configurability of IBM QRadar User Behavior Analytics can be improved. It has a lot of pre-configured settings and not many things can be changed. It also needs more integrations. Currently, User Behavior Analytics is integrated only with IBM QRadar. It could have deeper integrations. It can also have more complicated scoring models. Currently, it has a very simple linear scoring model for users."
"IBM QRadar User Behavior Analytics could improve machine learning use cases because they are limited and most of the use cases are rule-based. They should develop more use cases, such as in Securonix or Exabeam because they will detect a threat. Using machine learning is mainly on the correlation rules, but if you think about Exabeam or Securonix, they detect using machine learning or machine learning-based algorithms."
"The initial setup was complex, and it took six months."
"It's resource-intensive."
"What needs to be improved in IBM QRadar User Behavior Analytics is the user experience. It's not optimal. Some screens are a bit clunky. The solution needs to be more user-friendly."
"The tool is very complicated. One place for improvement would be to have a more user-friendly interface. Having better support in Spanish would be cool."
"I would also like to see more integration with other vendors. IBM doesn't integrate well with products from China, like Huawei. Many Middle Eastern customers are switching to Huawei from American vendors like Cisco because of the price. In most RFPs, Huawei wins because it costs less."
Datadog is ranked 3rd in Log Management with 137 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Datadog is rated 8.6, while IBM Security QRadar is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Google Chronicle Suite. See our Datadog vs. IBM Security QRadar report.
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