We compared Datadog and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context."
"The most valuable feature I have found is the elastic container service."
"Datadog has made it much easier to have a central place for people to look for logs and made it much easier to notify them of any elevated error rates or failures."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"Datadog dashboards are pretty great."
"We've found it most useful for managing Rstudio Workbench, which has its own logs that would not be picked up via Cloudwatch."
"The most valuable aspect is for us to have everything in one place."
"Most of the features in the way Datadog does monitoring are commendable and that is the reason we choose it. We did some comparisons before picking Datadog. Datadog was recommended based on the features provided."
"Nagios XI is a simple monitoring tool with performance management."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"The installation is no problem. I've installed Nagios several times."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"I can monitor a phone on a desk to very big servers of any company."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"The most valuable feature of Nagios XI is customization. We can customize based on our requirements. We can do modifications and implement a lot of scripts. Additionally, it is easy to use."
"The Wi-Fi side needs improvement."
"It would also be nice if we had more insight into our own usage of Datadog (agents and custom metrics). They provide a usage page which does help, but it is not in real-time."
"It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"Geo-data is also something very critical that we hope to see in the future."
"While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation."
"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock."
"Could be a little more user friendly."
"Stability of the product has been a concern for us outside of the primary monitoring agents."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The interface could be more user-friendly."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"It can be quite difficult to know which drivers and agents to use when setting up."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Datadog is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Datadog vs. Nagios XI report.
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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.