We compared Dell NetWorker and Dell PowerProtect Data Manager based on our user's reviews in several parameters.
In summary, Dell NetWorker and Dell PowerProtect Data Manager both receive positive reviews from users for their robust functionality, reliable data protection, and reasonable pricing. Dell NetWorker is praised for its customer service and responsiveness, while Dell PowerProtect Data Manager stands out for its seamless integration with existing systems and efficient data backup and recovery capabilities. However, Dell NetWorker users suggest improvements in user interface, performance, and compatibility, while Dell PowerProtect Data Manager users highlight the need for a more intuitive interface, better documentation, increased compatibility, and improved performance and reliability.
Features: The valuable features of Dell NetWorker include robust functionality, seamless backup and recovery capabilities, user-friendly interface, extensive customization options, and reliable data protection. On the other hand, Dell PowerProtect Data Manager offers seamless integration with existing systems and devices, efficient data backup and recovery capabilities, advanced analytics and reporting functionalities, robust security measures, user-friendly interface, and excellent customer support.
Pricing and ROI: The setup cost for Dell NetWorker is noted as relatively low and the licensing process is straightforward, according to users. In comparison, Dell PowerProtect Data Manager has received positive feedback in terms of pricing, setup cost, and licensing, with users finding the cost reasonable and the setup process hassle-free., Dell NetWorker users praised its efficiency, security, cost-effectiveness, and overall value. Meanwhile, Dell PowerProtect Data Manager impressed users with its efficiency, cost-effectiveness, streamlined processes, and comprehensive features.
Room for Improvement: Areas for improvement in Dell NetWorker include user interface, usability, performance, stability, and compatibility. Dell PowerProtect Data Manager could benefit from enhancements in interface, documentation, support resources, compatibility, performance, and reliability.
Deployment and customer support: Based on user feedback, both Dell NetWorker and Dell PowerProtect Data Manager have varied durations required for establishing a new tech solution. However, Dell NetWorker reviews mention varying durations for deployment and setup separately, while Dell PowerProtect Data Manager reviews suggest that these terms may refer to the same period., Dell NetWorker's customer service is praised for being responsive, efficient, and knowledgeable. Users express satisfaction with prompt and helpful assistance. Dell PowerProtect Data Manager's customer service receives positive comments, with users appreciating prompt and effective support. The support team is described as knowledgeable and helpful, ensuring a smooth experience for customers. Dell PowerProtect Data Manager stands out in terms of customer service and support.
The summary above is based on 27 interviews we conducted recently with Dell NetWorker and Dell PowerProtect Data Manager users. To access the review's full transcripts, download our report.
"The response time of the tech support is swift. The support is fantastic."
"Simple, stable and straightforward."
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"Dell NetWorker's user interface is quite simple and very interactive."
"It is an extremely stable product."
"The backup software has been much faster since we've deployed the solution."
"The standout feature of Dell NetWorker is its expertise in handling our VMware environment."
"When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."
"The solution's initial setup is straightforward."
"It's the perfect solution for virtual and container directives. The data reduction feature works well, and we haven't had any issues."
"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."
"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
"I would say flexibility is the most important feature of the product. The performance and speed are the best on the market."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"The product's initial setup phase was easy."
"The deduplication is the most valuable feature because it helps to control the overhead."
"The web console could be a lot better."
"They need more support for image backups."
"NetWorker's major problem is its legacy software."
"The team does not have enough knowledge to support you."
"There could be a possibility of constructing full backups from incremental data intelligently."
"We are looking forward to better stability in future versions."
"The management of Dell Networker is quite cumbersome."
"The data storage capabilities should be improved."
"They should include a feature similar to S3 bucket."
"The interface is too complex."
"A lot of improvement is required in Dell's first level of support."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"As a new product, there are some things that still need to improve a bit as it matures."
"Management is difficult and it is hard to determine when things aren't working properly."
"PPDM requires further development. It is primarily integrated with DevOps systems."
More Dell PowerProtect Data Manager Pricing and Cost Advice →
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Dell PowerProtect Data Manager is ranked 25th in Backup and Recovery with 9 reviews. Dell NetWorker is rated 7.8, while Dell PowerProtect Data Manager is rated 7.8. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Dell PowerProtect Data Manager writes "A tool that offers good capacity management and product management". Dell NetWorker is most compared with Dell Avamar, Veeam Backup & Replication, Veritas NetBackup, Commvault Cloud and Dell PowerProtect DD (Data Domain), whereas Dell PowerProtect Data Manager is most compared with Dell Avamar, Dell PowerProtect DD (Data Domain), Veeam Backup & Replication, Dell PowerProtect DP (IDPA) and Rubrik. See our Dell NetWorker vs. Dell PowerProtect Data Manager report.
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