We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It is the foundation for our monitoring solution."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"It delivers our customers many metrics, so they may make decisions"
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Technical support is great."
"Great out-of-the-box capability."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"The ability to quickly identify downtime is the most valuable."
"The most valuable features in SolarWinds NPM are the network search and diagnostic tools."
"The most valuable feature is the way it monitors the environment, and how user-friendly the console is for the end-user. The interface is also very easy and it captures all the information very well."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"We don't have any issues with the stability of SolarWinds NPM."
"It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"The Wi-Fi side needs improvement."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"DX UIM's reporting and customization need to be improved."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"Currently lacks a mobile application which would be helpful."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"There should be wider coverage of storage infrastructure."
"Complex and overly detailed setup."
"Technical support and releases are not particularly reliable."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"I would like to see integration with antivirus or other security endpoint solutions."
"A feature I would ask for is for them to have this solution available for Linux systems instead of Windows."
"I think Solar Winds NPM needs to create a profile with documentation responsibility."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
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