We performed a comparison between Elastic Observability and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have built a mini business intelligence system based on Elastic Observability."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"We can view and connect different sources to the dashboard using it."
"For full stack observability, Elastic is the best tool compared with any other tool ."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"The solution allows us to dig deep into data."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"The most valuable feature as of late has been the API integration with ServiceNow."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"Elastic Observability’s price could be improved."
"The price is the only issue in the solution. It can be made better and cheaper."
"There could be more low-code features included in the product."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"SevOne should work with the graphs legend functionality."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."
"The method of searching for SIP and the way to create the groups."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
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Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews while IBM SevOne Network Performance Management (NPM) is ranked 34th in IT Infrastructure Monitoring with 53 reviews. Elastic Observability is rated 7.8, while IBM SevOne Network Performance Management (NPM) is rated 8.4. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". Elastic Observability is most compared with Dynatrace, New Relic, Azure Monitor, AppDynamics and Sentry, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, Splunk Enterprise Security and NETSCOUT nGeniusONE. See our Elastic Observability vs. IBM SevOne Network Performance Management (NPM) report.
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