We performed a comparison between Elastic Observability and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For full stack observability, Elastic is the best tool compared with any other tool ."
"We can view and connect different sources to the dashboard using it."
"Good design and easy to use once implemented."
"I have built a mini business intelligence system based on Elastic Observability."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"The price is very less expensive compared to the other solutions."
"It's easy to deploy, and it's very flexible."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The technical support is fantastic, and they are fast to respond."
"Most features work fine."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"Predictive analysis is a valued feature."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"There could be more low-code features included in the product."
"Elastic Observability needs to have better standardization, logging, and schema."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"Elastic Observability’s price could be improved."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"An area of improvement would be application monitoring."
"OpsRamp cannot be scaled for big and large company deployments."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"Automation is currently quite complex and needs to be improved."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews while OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews. Elastic Observability is rated 7.8, while OpsRamp is rated 7.8. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". Elastic Observability is most compared with Dynatrace, New Relic, Azure Monitor, AppDynamics and Sentry, whereas OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Moogsoft. See our Elastic Observability vs. OpsRamp report.
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