We performed a comparison between Epicor ERP and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to deploy a generic implementation without advanced customization."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Epicor ERP is an easy-to-use solution."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Real-time results make for faster decision making."
"The product enables users to customize their dashboards and reports."
"Dashboards and Business Activity Query are very useful."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"The solution has good dashboard functionalities and export functionalities."
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"The vertical covers all aspects of functionality and integrates easily with the existing Office products."
"Its most valuable feature is the user interface."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"A number of bugs in 9.05 were only fixed in 10."
"There are some glitches in Epicor ERP."
"The tool should provide a better user interface."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"I would like to see a better reporting tool."
"Right now, it doesn't really have a good cloud story."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There is a book for Microsoft Dynamics 365 Business Central explaining how to use it. But it is not easy to use, and it is not easy to learn."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"The solution could include the retail tool in the native version."
"The product should improve work optimization."
"I am hoping there is more integration with other platforms, more features, and customization in the next release."
"The performance and virtual machine backup is not good with this solution and need improvements."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Epicor ERP is ranked 17th in ERP with 12 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. Epicor ERP is rated 7.8, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". Epicor ERP is most compared with Odoo, SAP S/4HANA, SAP Business One, SAP ERP and NetSuite ERP, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and IFS Cloud Platform. See our Epicor ERP vs. Microsoft Dynamics 365 Business Central report.
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