We compared ESET Endpoint Protection Platform and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on the reviews, the comparison between ESET Endpoint Protection Platform and VMware Carbon Black Endpoint reveals distinct differences. Users find the setup process for ESET to be simple and uncomplicated, unlike VMware Carbon Black, which can be difficult for unfamiliar users. ESET is recognized for its extensive range of features and user-friendliness, whereas Carbon Black stands out in terms of consistent log checking and policy enhancements. Areas where ESET could improve include mobile device coverage and customization, while Carbon Black could enhance node management and GUI. Pricing for ESET is varied, while Carbon Black is generally more expensive. The customer support for both products has received mixed feedback.
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet is very user-friendly for customers."
"The product detects and blocks threats and is more proactive than firewalls."
"The solution's features and pricing are pretty good."
"It's scalable."
"The most valuable feature of the solution is that it is easy to use and maintain while also being fully encrypted."
"This solution does not slow down your systems. It is very light."
"ESET Endpoint Security is stable, I did not have any issues with it."
"The most valuable feature of this solution is the protection itself, which works well for us."
"The most valuable thing for me is that when I'm using the internet and I reach some site that isn't so secure, or isn't recommended because they don't have a good reputation, ESET will notify me."
"The solution is stable."
"Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components."
"It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy."
"It uses machine learning and behavioral analytics for advanced threat detection and response."
"It gives you all of the information in a short and sweet fashion."
"The solution is extremely scalable."
"The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market."
"I like its protection very much. It protects and allows us to lock the environment pretty tightly. Nothing that is not approved through Carbon Black can run in the environment. There is no default. Everything goes through Carbon Black Protect, and everything has to be first approved. Every software is considered to be guilty before prove innocent."
"I found the offline scanning to be particularly useful."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution is not user-friendly."
"I haven't seen the use of AI in the solution."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The dashboard isn't easy to access and manage."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We'd like to see more one-to-one product presentations for the distribution channels."
"If I were in an environment that required a large-scale deployment then I would choose another solution over ESET."
"The product’s AI implementation feature could be better for learning user behavior."
"The problem was that it didn't support Windows 7."
"It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying. It should have a feature similar to the Intercept X feature in Sophos."
"It's not scalable in that you cannot use a license for multiple devices."
"It would be useful if they could automate the deployment more."
"The solution could be more user-friendly."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"The application control can be improved. It should also have an automatic update of the agents."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
"In my company, we face issues sometimes when there is a need to write custom rules or we want to write for some rules that are different from the standard rules provided by the solution."
"It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality."
"Report generation can be improved."
"Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 99 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 62 reviews. ESET Endpoint Protection Platform is rated 8.2, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our ESET Endpoint Protection Platform vs. VMware Carbon Black Endpoint report.
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