We compared ESET PROTECT Enterprise and VirusTotal based on our users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: ESET PROTECT Enterprise is praised for its performance and intuitive, powerful management interface, with dynamic folders and group capabilities. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: ESET PROTECT Enterprise users have suggested that file downloads should be enabled in ESET File Security. They also want more automation and better dashboard reporting. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Ease of Deployment: ESET PROTECT Enterprise is generally considered easy to set up, but some users struggled with proxy configuration. On-prem setups take longer and require additional configuration, but cloud setups are problem-free. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Service and Support: Customers have had positive experiences with ESET’s customer service, rating it highly. The setup process for VirusTotal was relatively easy and can be completed in a few days. Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution.
Pricing: ESET PROTECT Enterprise offers low licensing costs. Users find its pricing reasonable. VirusTotal is generally considered to be a cost-effective solution.
ROI: Users said that ESET PROTECT Enterprise delivered a positive ROI. VirusTotal has a positive ROI.
Comparison Results: ESET PROTECT Enterprise is an affordable solution that is highly regarded for its impressive performance, resource efficiency, and hassle-free setup. At the same time, users say ESET PROTECT Enterprise could enhance its file downloading capability and automation. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"ESET PROTECT Enterprise is reliable."
"We can easily manage resources, disable or enable clients and update them."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"The most valuable feature is the worldwide malware information database."
"The product is easy to use with coding, such as Python or Java, via its API."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"Sometimes, the connection to the machine requires troubleshooting."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"The solution can be quite technical and therefore is challenging for new users."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"The tool is complex and expensive."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"The availability and sustainability could also be improved."
"I would like to see more features on the reporting side of things."
"The platform could improve in the areas of endpoints and networks."
"I would like to see an improved user interface and some automation."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
ESET PROTECT Enterprise is ranked 14th in Anti-Malware Tools with 11 reviews while VirusTotal is ranked 8th in Anti-Malware Tools with 4 reviews. ESET PROTECT Enterprise is rated 9.0, while VirusTotal is rated 8.8. The top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". On the other hand, the top reviewer of VirusTotal writes " Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware". ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and Deep Instinct Prevention Platform, whereas VirusTotal is most compared with Cuckoo Sandbox, Microsoft Defender for Endpoint, MetaDefender, ANY.RUN and Recorded Future. See our ESET PROTECT Enterprise vs. VirusTotal report.
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We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
