We performed a comparison between F5 BIG-IP Access Policy Manager (APM) and ForgeRock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."F5 BIG-IP APM is relatively easy to use."
"Our customers have never complained about the stability"
"This is a product that is easy to install and integrate, and it is simple to use."
"We have seen a return on investment from F5 BIG-IP Access Policy Manager. It provided access at a time when we didn't have it."
"The product allows us to create customized portals for your users."
"The performance of the solution is valuable."
"The most valuable feature is the virtual IP creation. It's our most frequently used feature."
"The load balancing features are valuable."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The product is easy to set up."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The initial setup was complex."
"The solution’s GUI looks very old."
"I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal."
"In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side."
"Cloud services are something that F5 Access Policy Manager could do better"
"The price of this product can be improved."
"F5 BIG-IP Access Policy Manager has room for improvement in integration with other products."
"The operational deployment is not great."
"The identity management model needs a bit of improvement."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution's documentation is not very good, and they do not give more details."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The product's support services in the French language are not free."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
More F5 BIG-IP Access Policy Manager (APM) Pricing and Cost Advice →
F5 BIG-IP Access Policy Manager (APM) is ranked 6th in Access Management with 13 reviews while ForgeRock is ranked 5th in Access Management with 27 reviews. F5 BIG-IP Access Policy Manager (APM) is rated 8.2, while ForgeRock is rated 8.0. The top reviewer of F5 BIG-IP Access Policy Manager (APM) writes " Facilitates packet inspection, modification, and offloading and offers visibility and troubleshooting capabilities, allowing for pre-production server testing". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". F5 BIG-IP Access Policy Manager (APM) is most compared with Citrix Gateway, CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), Ivanti Connect Secure and Microsoft Remote Desktop Services, whereas ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder. See our F5 BIG-IP Access Policy Manager (APM) vs. ForgeRock report.
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