We performed a comparison between Fidelis Elevate and Splunk SOAR based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Detection and Response (EDR)."The price is low and quite competitive with others."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The solution was relatively easy to deploy."
"Fortinet is very user-friendly for customers."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"The solution’s dashboard is really good and customizable. It also has a good UI."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"So far, the interface is very easy to use."
"The most valuable feature is the risk-based access control."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"The most valuable features of Splunk SOAR are the easy integration with other solutions, including other Splunk solutions. The most important playbooks we need on the market come already on the Frontend. However, nowadays, Splunk changed its name, it's not Frontend anymore, it's Splunk Store. This is a very strong point."
"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."
"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution should address emerging threats like SQL injection."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Making the portal mobile friendly would be helpful when I am out of office."
"I haven't seen the use of AI in the solution."
"The SIEM could be improved."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The reports in the endpoint area of Elevate can be improved."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."
"It would be ideal if we could automate processes even more."
"We've run into a few minor issues. Some of the playbook writing is a bit complicated. We've had a few hiccups with the source control. We'd really like to use GitHub deployment keys for a dedicated account. We haven't been able to do that. I think those are some of the major ones."
"Some of the training materials are on a basic level."
"The Splunk SOAR platform was not designed specifically for case management which is why this area needs improvement."
"I haven't used it fully, but based on my usage, I could not find simulation tools and features. It currently lacks simulation features, which are important for me for creating a playbook. It is also very expensive for my region."
"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."
"And most of the challenges that I have faced with the solution can be found in the documentation itself."
Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 32 reviews. Fidelis Elevate is rated 8.4, while Splunk SOAR is rated 8.0. The top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Fidelis Elevate is most compared with Microsoft Defender for Endpoint, VMware Carbon Black Cloud, CrowdStrike Falcon, Symantec Endpoint Detection and Response and Vectra AI, whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and Swimlane.
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