We performed a comparison between ForgeRock and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"We create and define the permissions and configurations for the users."
"The most valuable features are that it is easy to manage and it's stable."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Easy to customize and adaptable to any environment."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"It's super useful to have a single pane of glass when it comes to access management."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Ease of integration with AD."
"Documentation."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"OneLogin is efficient."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The security permission inside Omada needs improvement. It's tricky to set up."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The product's support services in the French language are not free."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The solution could improve by adding more advertising and marketing."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"They should improve the solution by include reporting."
"The tool must be made more robust."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"having a RESTful implementation instead of RPC would have been more desirable."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while OneLogin by One Identity is ranked 11th in Identity Management (IM) with 16 reviews. ForgeRock is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and One Identity Manager. See our ForgeRock vs. OneLogin by One Identity report.
See our list of best Identity Management (IM) vendors and best Access Management vendors.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
