We performed a comparison between ForgeRock and SAP Customer Data Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Ping Identity and others in Access Management."ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Easy to customize and adaptable to any environment."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"I like the intelligent authentication feature."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The most valuable features of ForgeRock are social login and data protection."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The solution's documentation is not very good, and they do not give more details."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"I have struggled to give different access to different users in the same application."
Earn 20 points
ForgeRock is ranked 5th in Access Management with 27 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. ForgeRock is rated 8.0, while SAP Customer Data Cloud is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Microsoft Identity Manager, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity and Symantec VIP Access Manager.
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