We performed a comparison between FortiMonitor and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"FortiMonitor's dashboard is very informative and user-friendly."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"It provides the best firewall features."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"It's fairly easy to set up."
"The authentication overall - including to the VPN and LAN - is excellent."
"The solution is very easy to use."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The company provides excellent service."
"The most valuable features are integration and ease of use."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"FortiMonitor needs to improve its alert system."
"It would be nice if the solution covered other areas like server monitoring."
"There is room for improvement in terms of customization and user-friendliness."
"It's an expensive solution."
"The guest portal is hard to use."
"I would like the product to offer more agility."
"Presently, it lacks the ability to integrate with other Cisco products."
"They only offer synthetic requests."
"It might be practical to extend monitoring capabilities to include network devices"
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FortiMonitor is ranked 39th in Network Monitoring Software with 10 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. FortiMonitor is rated 7.8, while ThousandEyes is rated 8.4. The top reviewer of FortiMonitor writes "Helps organizations modernize their performance-monitoring tools, but the solution needs to improve its dashboard". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". FortiMonitor is most compared with SolarWinds Network Device Monitor, PRTG Network Monitor, SolarWinds NPM, LogicMonitor and Cisco Intersight, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our FortiMonitor vs. ThousandEyes report.
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