We performed a comparison between Fortinet FortiGate SWG and TitanHQ WebTitan based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"Web filters, particularly web application controls, grant us the ability to regulate user access effectively."
"The interface and other reports are all user-friendly."
"The most useful features are application control, web filtering, and SD-WAN."
"FortiGate SWG's most valuable feature is integration with vulnerability management."
"The response from the technical support team has always been excellent."
"We have found the product to be scalable."
"The pricing on offer is excellent."
"The product is highly stable."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"The web content filter is the most valuable feature."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"It has been easy to understand and use the customization options provided by WebTitan."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"It has been easy to understand and use customization options provided by WebTitan."
"I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The solution has many heightened points which we cannot get to without working on CLI."
"The solution is expensive."
"Another issue is how deduplication services don't work reliably after enabling deduplication on Fortinet."
"Fortinet FortiGate SWG can be expensive for some customers."
"They should consider making some improvements regarding the pricing."
"The graphical user interface of Fortinet FortiGate SWG is an area of concern where improvements are required."
"The product needs to drastically improve its reporting capability."
"Fortinet FortiGate SWG's SSL offloading features need improvement."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"On occasion, we whitelist a site and it still gets blocked. To get it working, we have to remove it and then re-add it a couple of times, until it finally takes hold."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews while TitanHQ WebTitan is ranked 11th in Secure Web Gateways (SWG) with 17 reviews. Fortinet FortiGate SWG is rated 8.6, while TitanHQ WebTitan is rated 9.4. The top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". On the other hand, the top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Cisco Umbrella, Sangfor Internet Access Gateway (IAG), Forcepoint Secure Web Gateway and McAfee Web Gateway Cloud Service, whereas TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access and Barracuda Web Security and Filtering. See our Fortinet FortiGate SWG vs. TitanHQ WebTitan report.
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