We performed a comparison between Fortinet Fortigate and KerioControl based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Fortinet Fortigate is the clear winner in this comparison. Fortinet Fortigate has responsive and knowledgeable support staff, whereas KerioControl users report being dissatisfied with the product’s support.
"We are using the FortiGate 100D series. VPN, firewall, anti-malware, OTM, and intrusion prevention are useful features."
"Their proxy-based inspection is responsive and secure."
"Fortinet FortiGate appears to be scalable."
"It's great for capturing the traffic and troubleshooting it."
"We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best feature."
"The ability to set up remote systems is the most valuable feature."
"The integration with Active Directory is one of the good features. Most of the customers are now looking for the Single Sign-on feature. So, being able to integrate Active Directory with the firewall is useful. It is also easy."
"The management console is pretty simple, so anyone who understands networking can initially deploy the solution."
"The top features are ones that we're not using yet but we soon will be because we've just had broadband upgraded in Australia. We've got something called the National Broadband Network, which is forced onto you, so you have to take it when it arrives. We'll be trying the high availability out soon. We tried that with some load balancing, it didn't quite work as we expected, but I think that was more of a configuration thing rather than a product thing."
"The product is easy to use."
"One thing we use quite a lot, as well, is the DHCP Server, because we do a lot of work where all our devices need to have static IP addresses. Rather than going around and configuring every box, we do it all through DHCP reservations. It's easier. We've got a record of it. We can manipulate it if we need to change something or change some hardware. It's all easy. Even guys who are not used to using it can pick it up quite quickly."
"I am impressed with the tool's firewall filtering capacity."
"The most valuable feature is to provide users with the ability to log in to the portal page, keep track of their data usage and perform bandwidth management."
"The solution provides feasibility regarding cyber privacy."
"The firewall and intrusion detection features are good. It has blocked certain things. We have a lot of blocked sites that the staff or anyone using it, the public, etc., can't go on. It works for that. I get quite a few messages every now and again, saying that a virus has been detected and I can go in and block the user who's causing the problem."
"Its support is very good, and it is stable product."
"The logs need to be better. They need to be more visible and easier to access."
"Fortinet FortiGate is a stable solution. However, my issue is the performance only. When I use all the profiles, this affects the performance. From the beginning, I should have had a better sizing of the box."
"To some degree, it's almost a question as to why some of this stuff isn't simpler. For example, for an AP deployment, while it's integrated, the number of steps that you have to go through in order to get the AP up, seems like a lot."
"FortiGate support could do some improvements on their IPv6 configuration. Right now it's still in the very early stage for utilizing in an enterprise level network environment."
"It should be more stable. There should be full integration within Fortinet products themselves as well as with other third-party products. Especially when you're not dealing with SIEM and the correlation of the security box, we want Fortinet to be able to share that information with as many other products as it can."
"In the future, I would like to see improvements made to cloud-based management."
"I don't really have anything negative to say as far as Fortinet firewalls are concerned. If anything, they can support a user a little bit better. They can stop being so time-sensitive about how much time the support call has taken, and they can help you do it yourself."
"Currently, without the additional reporting module, we only have access to basic reporting."
"My experience with the solutions technical support is fine but they could be faster in responding."
"KerioControl should add more options in VPN features, such as IPsec VPNs, SSL VPNs, and L2TP VPNs, because KerioControl uses a special VPN for their products."
"The Kerio hardware devices look cheap and could be improved. Some of our clients are switching to Sophos because their hardware has a more sleek design."
"I can no longer renew my subscription directly with GFI but we have to go through third-party resellers like CDW. The first time I did it with CDW. I went to CDW and it was almost like they didn't even know anything. They didn't know what package I was supposed to get. Then after I got it, it took almost five days to get everything working."
"When we did our last update, we had some trouble with the initial syncing process to get our messaging to go through. But we were also moving a store and a lot was changing during that process. I don't think it was on Kerio's end. It just coincided with the update. Once we got our third-party IT guy involved it was resolved very quickly."
"The security part of the software, like virus scanning, website, traffic monitoring, things like that, can take a beating on the appliance. And when there's a lot of things going on, the system can get bogged down. The actual security functionality of it needs a little bit more work, which I believe they are remedying or attempting to remedy at this time, but that's the downfall at this time."
"I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded because I came from Kerio when we could call and get a person on the phone who worked on the product. Every tech had their own demo setup. They had instant messaging capability with the developers. If we found a problem, then we could get a result for it quickly. Now, the product seems to be 24 hours. They have also gone to the model that if you need quicker support, then they now charge you additional for the exact same level of support that they used to give. I am assuming it's the exact same level of support that they say it is. I'm not paying extra for it. That's the biggest flaw with the product."
"We'd like to have more integrations Kerio Operator."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while KerioControl is ranked 29th in Firewalls with 54 reviews. Fortinet FortiGate is rated 8.4, while KerioControl is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of KerioControl writes "With VPN, any of our guys can log in to the system and effectively be on board; helps with our customers all over the world". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and WatchGuard Firebox, whereas KerioControl is most compared with Netgate pfSense, OPNsense, Sophos UTM, Sophos XG and Cisco Secure Firewall. See our Fortinet FortiGate vs. KerioControl report.
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