We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"The CLI is robust and powerful, enabling rapid, consistent changes via SSH."
"What's most important is the ease of use."
"The Intrusion Prevention System and the web filtering are both working well."
"We purchased Fortinet because of the pricing, its functionality, because it met our requirements, and the total cost of ownership over five years was quite reasonable. In the market, Fortinet is rated quite well."
"Fortinet offers the latest versions to cater to the needs of enterprises."
"The multi-tenancy feature is most valuable. It integrates very well with FortiManager and FortiAnalyzer."
"Customers want to load balance more than eight lines or six internet lines. FortiGate is the only solution that can accomplish this."
"I am "headache free" that I don't have to categorize all the websites and that security has been pre categorized by the people, and that the services are getting updated. At least one part of my problem is over."
"You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor."
"Sangfor is a good solution that provides a WAF and firewall solution. Most other vendors, like Sophos and Fortinet and Cisco, only provide one solution. That's a valuable feature of Sangfor."
"The built-in features function as intended, providing exceptional value."
"I think Sangfor NGAF is more valuable than Cisco products because of its simplicity and ease of management. If I compare it with Palo Alto and Cisco, both are quite complex products. And if I compare it with FortiGate firewalls from Fortinet, I have also used all these products. Fortinet and Sangfor NGAF are similar products because the applications behind the application and policy layers are almost identical."
"The most valuable feature of Sangfor NGAF is its integration."
"It seems to be a durable, stable product."
"It offers application control features."
"Sangfor has the best capabilities for securing connections, securing web browsers, securing servers, and general threat protection."
"The solution could have licensing fees reduced in the future."
"Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"NGN, reporting and controls."
"I would like to see improvements made to the dashboard and UI, as well as to the reporting."
"The UI could be improved."
"The pricing could be reduced or include the first year warranty."
"Technical support is good but the response time could be faster."
"Sangfor NGAF could improve by refining its application control policies, especially in addressing challenges with certain types of applications."
"An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices."
"The reporting and log management could be improved."
"They need to improve their research team and they need to study their data to analyze it and build the product."
"Sangfor need greater exposer in the market because the market is mainly saturated by Fortinet. The user experience of Fortinet is quite different compared to NGAF. If we want to switch our users from Fortinet to NGAF, we have to convince them that the user experience will be much easier once once they start to use it."
"The support for YouTube or the Internet is not enough."
"The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement."
"The web interface needs to be improved, making it more user-friendly."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 20th in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Fortinet FortiGate-VM, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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