We performed a comparison between Fortinet FortiMail and IRONSCALES based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"There are several features that I consider valuable."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The integration with FortiSandbox is good, and something that we utilize often."
"The biggest implementation my team has done for Fortinet FortiMail was for more than five thousand people, and the most valuable feature was its anti-spam feature."
"I love the integration between Fortinet products."
"The user quarantine feature in the solution is good...It is a stable solution."
"The most valuable feature of the solution is the tool's ability to prevent phishing attacks."
"The GUI isn't hard to use. When we do a demo and explain the features of Fortinet products to our customers, they understand very quickly. They can easily manage their systems without us."
"FortiMail possesses notable strengths, and one key feature is its store-and-forward concept."
"The solution is very reliable and very stable."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"The stability is good."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"There is room for improvement with the UI."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"We need a separate license and we don't know how to get the license that is required."
"We need to be able to whitelist data at the backend."
"The company should focus on adding threats that the solution is currently unable to detect."
"The security products stop their operations once the subscription period expires. It is a wrong policy. If I trust a product, it has to continue working even after expiry. It should have a grace period of 30, 40, or 60 days. We can extend the subscription during those days. In some places, subscription extensions can take up to six weeks. During the renewal process, the support offered by the company is very poor. It also reduces security. We pay for the expired period but do not get protection during those times. The user of Fortinet FortiMail should have a feature to see spam names."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"Fortinet FortiMail's technical support team has shortcomings and needs improvement."
"The web console management interface could be improved."
"What's missing in Fortinet FortiMail is some sandbox information for some of the emails. It's probably configuration-based, where it could be configured on some emails. For example, there was malware in some emails that weren't detected in some of the Fortinet FortiMail sessions, but it should have been configured from my company's end to better catch scam emails, but overall, the solution is okay. At the moment, my company is okay with the current Fortinet FortiMail offerings, but in the past, because of a lack of understanding, my team wasn't able to quickly implement the geographical IP blocking feature. It was time-consuming to implement that feature, but that wasn't a fault of Fortinet FortiMail. The issue was from my team's end, but just by emailing the support team, that issue was resolved, so right now, there isn't any additional feature I'd like added to Fortinet FortiMail."
"It can be easier to configure or connect to the cloud to report on the attachments."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"The only thing that I could say is that some of the reporting features could be better."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"The integration with Google Suite needs to be better. it's something they can work on."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
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Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while IRONSCALES is ranked 3rd in Secure Email Gateway (SEG) with 11 reviews. Fortinet FortiMail is rated 8.6, while IRONSCALES is rated 9.2. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Fortinet FortiMail Cloud, whereas IRONSCALES is most compared with Avanan, Sublime Security, Perception Point Advanced Email Security, Cisco Secure Email and Mimecast Email Security. See our Fortinet FortiMail vs. IRONSCALES report.
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