We performed a comparison between IBM Security QRadar and Fortinet FortiSIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Fortinet FortiSIEM is praised for its advanced agents and effective correlation capabilities. Reviews say FortiSIEM excels at anomaly reporting and threat hunting. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. Fortinet FortiSIEM could benefit from better integration guides, more flexible reporting, and reduced resource consumption. Users also suggest adding more AI capabilities and improving database monitoring.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. Some FortiSIEM customers consider Fortinet support to be satisfactory and efficient, while others were unhappy and thought the engineers could be more knowledgeable.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Some FortiSIEM users found it effortless to install within a day or two. Nonetheless, others encountered difficulties regarding CPU and memory requirements, as well as a lengthier deployment time.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. FortiSIEM is generally regarded as reasonably priced and competitive. However, FortiSIEM may still be deemed costly in developing markets.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Fortinet FortiSIEM has consistently delivered a positive return on investment for businesses.
Comparison Results: Our users prefer IBM Security QRadar over Fortinet FortiSIEM. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management.
"I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
"The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us."
"The solution has features that helped improve the security posture of our clients. It provides the ability to correlate a large variety of log sources very cost-effectively, especially for Microsoft sources."
"The connectivity and analytics are great."
"Microsoft Sentinel comes preloaded with templates for teaching and analytics rules."
"I like the KQL query. It simplifies getting data from the table and seeing the logs. All you need to know are the table names. It's quite easy to build use cases by using KQL."
"The solution offers a lot of data on events. It helps us create specific detection strategies."
"Microsoft Sentinel provides the capability to integrate different log sources. On top of having several data connectors in place, you can also do integration with a threat intelligence platform to enhance and enrich the data that's available. You can collect as many logs and build all the use cases."
"The product is quite well-organized. The GUI makes it easy to navigate."
"We like the integration of all of these Fortinet platforms together. Everything is integrated well, and we are able to sell that as a service to our customers."
"The most valuable feature is the dashboard. CMDB database collects data from a lot of pre-configured devices."
"The solution is easy to use and user-friendly."
"AccelOps can handle a lot of data and it's just so important to true monitoring. Also, I can create a lot of rules to detect anything I like."
"Fortinet FortiSIEM is easy to use."
"There are things like dashboards and reports (pre-configured and custom) that let me know that things are operating the way they should be, and when they are not."
"The seamless integration with FortiGate is the solution's most valuable aspect."
"It integrates very easily with other solutions. The solution is flexible. We can add anything to it, as it is a good companion to other tools."
"Overall a great solution."
"There is a single dashboard that gives us a complete overview of what is happening around the globe."
"Improves visibility and has a great new dashboard."
"The UBA feature is the most valuable because you can see everything about users' activities."
"The product has plenty of features and capabilities."
"The most valuable features are all the implementations, the plug-ins, and the User Behavior Analytics (UBA)."
"It is a very good SIEM."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"They should just add more and more out-of-the-box connectors. It is quite a new product, and it has a lot of connectors, and even more would be good."
"Sentinel should be improved with more connectors. At the moment, it only covers a few vendors. If I remember correctly, only 100 products are supported natively in Sentinel, although you can connect them with syslog. But Microsoft should increase the number of native connectors to get logs into Sentinel."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"There are certain delays. For example, if an alert has been rated on Microsoft Defender for Endpoint, it might take up to an hour for that alert to reach Sentinel. This should ideally take no more than one or two seconds."
"There is some relatively advanced knowledge that you have to have to properly leverage Sentinel's full capabilities. I'm thinking about things like the creation of workbooks, how you do threat-hunting, and the kinds of notifications you're getting... It takes time for people to ramp up on that and develop a familiarity or expertise with it."
"Sentinel still has some anomalies. For example, sometimes when we write a query for log analysis with KQL, it doesn't give us the data in a proper way... Also, the fields or columns could be improved. Sometimes, it is not giving the desired results and there is a blank field."
"Their technical support is horrible. By horrible, I mean a train wreck of a disaster that has fallen off a bridge and caught fire."
"The backup and recovery process for this solution needs improvement."
"The challenge I face with Fortinet FortiSIEM is the lack of support."
"I would like to see easier implementation in the future."
"When our team tried configuring logs for Microsoft SQL, it did not work."
"The log collection and configuration management are not great."
"The UI could improve in Fortinet FortiSIEM. Humans view the UI frequently for data and if it was more visually pleasing it would be beneficial."
"Customer support service could be better."
"IBM Security QRadar lacks automated response. With this feature, there's no need to visit VirusTotal or other sites for IP reputation. There should be a small plug-in where users can click to retrieve details about the reputation and organization of public IP."
"They need to improve their threat intelligence feed and they need to improve their user behavior analytics modules."
"Their technical support is not good. We opened a lot of cases and from my experience, they are not complicated issues but it takes forever to get an answer."
"The solution could improve by having more out-of-the-box use cases."
"It is not app based."
"The Indian tech support is not helpful."
"The dashboards are all legacy and old."
"The user interface and configurability of IBM QRadar User Behavior Analytics can be improved. It has a lot of pre-configured settings and not many things can be changed. It also needs more integrations. Currently, User Behavior Analytics is integrated only with IBM QRadar. It could have deeper integrations. It can also have more complicated scoring models. Currently, it has a very simple linear scoring model for users."
Fortinet FortiSIEM is ranked 9th in Security Information and Event Management (SIEM) with 65 reviews while IBM Security QRadar is ranked 4th in Security Information and Event Management (SIEM) with 198 reviews. Fortinet FortiSIEM is rated 7.6, while IBM Security QRadar is rated 8.0. The top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Fortinet FortiSIEM is most compared with Splunk Enterprise Security, Wazuh, LogRhythm SIEM, ThousandEyes and PRTG Network Monitor, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, LogRhythm SIEM, Elastic Security and ArcSight Logger. See our Fortinet FortiSIEM vs. IBM Security QRadar report.
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