We performed a comparison between Huawei NGFW and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
"The initial setup of Fortinet FortiGate was straightforward."
"There are great templates, so you don't have to customize them if you don't want to. You do have the option to custom create some folders and some reports, however, with what is there, you don't really need to go through extra effort, as they already give you a lot of predefined views of reports and so forth."
"The most valuable features are the policies, filtering, and configuration."
"The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls."
"The solution is very easy to understand. It's not overly complex."
"It blocks the vulnerabilities that can negatively impact us."
"The solution has very good threat and content filtering switches."
"I am impressed with the product's antivirus features, strong encryption, policy implementation and easier installation."
"We make use of the new data center, specifically the containerized data center which is built and reviewed by Huawei, including all the device's infrastructure."
"I had no difficulty using the Huawei NGFW."
"The user interface is very, very good."
"The UI is quite good."
"The setup is quite easy."
"The support for the solution has been excellent. If we ever had an issue they would send an engineer to help us with our problem."
"I like that the initial setup is straighforward. It's also a scalable solution."
"It is a stable solution."
"The scalability is okay. We have around 2200 people using this solution."
"Once you have Zscaler running you have access to configure it however you want."
"Most of the features that Zscaler has to offer, we will deploy."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"The support is the main thing that needs to be improved."
"Scalability is one of the disadvantages. When it comes to scalability, you have to actually change the box. If you want to upgrade it, you need to actually change the existing box and probably you take the system off to other sites."
"Performance and technical support are the main issues with this solution."
"We were not able to build a full-mesh VPN; however, I am not sure if this was the fault of Fortinet FortiGate."
"If they could extend their fabric towards other vendor environments for integration, that would be great."
"There are just some services that aren't available. For example, the Ethernet or point-to-point protocols. They could add these services to their product offering - especially services for ISPs."
"Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution."
"I would like some automated custom reporting."
"Huawei NGFW should have better reporting and a dashboard for the visibility of traffic."
"The WAF capability in the Huawei Firewall is missing."
"The solution could be more secure and have better integration."
"The solution requires a more interactive dashboard. That would make it easier than playing with configurations the way we have to now."
"There needs to be more security equipment for the solution."
"One issue we've encountered with Huawei NGFW is that after using a firewall for two or three years, we need to replace it. The new firewalls often have more features and better memory or throughput. However, sometimes, they lack some features that the old ones had."
"The solution could be cheaper."
"With the Huawei firewall, none of the features comes at the top. We found out later that customer support is really not good. For this firewall, because of our customers' routine, for example, every six months they'll do a penetration test to find weaknesses. So whenever they came up with VAPT reports, they are looking to Huawei for help. I think that's basically because it's a different culture. Chinese culture and our culture is different. They have always tried to help find some excuses or say some other things that cannot help you solve the problem immediately."
"The product could improve its integration with some legacy systems."
"Its technical support services could be better."
"Because it's on cloud, it doesn't allow application of extra settings."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"Certain criteria need to be met if you want to scale this solution."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
Huawei NGFW is ranked 31st in Firewalls with 20 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Huawei NGFW is rated 7.2, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Huawei NGFW writes "A scalable and easy-to-setup product that can be used to configure different policies for specific users". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Huawei NGFW is most compared with Cisco Secure Firewall, Netgate pfSense, Meraki MX, Palo Alto Networks NG Firewalls and Fortinet FortiOS, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Palo Alto Networks NG Firewalls. See our Huawei NGFW vs. Zscaler Cloud Firewall report.
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