We performed a comparison between Hyland OnBase and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"I like the cloud and its integrability."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The initial setup is easy."
"The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news."
"SharePoint enabled the staff to share documents and work on a document simultaneously."
"The most valuable feature of the solution is file sharing or information sharing."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"The security feature is valuable."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"The product provides flexibility in collaboration."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"There are some limitations on storage."
"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."
"Too many versions being released in a short time period. Too much time being devoted to migration planning."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"It will fully use your system resources."
"The product must provide more automation."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
Hyland OnBase is ranked 8th in Enterprise Content Management with 8 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. Hyland OnBase is rated 8.0, while SharePoint is rated 7.8. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Hyland OnBase is most compared with Alfresco, OpenText Documentum, IBM FileNet, OpenText Extended ECM and Hyland Perceptive Content, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and OpenText Content Manager. See our Hyland OnBase vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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