We performed a comparison between IBM Business Automation Workflow and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution reduces the time to the resolution which is essential for businesses."
"Its interface is well-designed and user-friendly"
"This product is tightly integrated with the RPA automation process."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"The business process modeling is the most valuable feature."
"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"The client and the IBM content navigation are the solution's most valuable features."
"It's very easy."
"The content management is great."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The most valuable feature is its stability, which is why we are using it."
"The solution is scalable."
"The main areas which need improvement are specifically around reporting and analytics."
"Requires a lot of customization code writing which could be reduced."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"In terms of improvement, it could be less complex."
"IBM Business Automation Workflow could improve the integration."
"I feel that the features are not user-friendly."
"The development UI is sometimes a little slow."
"Improvements could be made in debugging and troubleshooting."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The cloud version could use more stability."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"90% of the feedback we receive states that the UI is not very user-friendly."
"The interface needs to be more user-friendly."
More IBM Business Automation Workflow Pricing and Cost Advice →
IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 22 reviews while IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.8, while IBM Case Foundation is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and Nintex Process Platform, whereas IBM Case Foundation is most compared with . See our IBM Business Automation Workflow vs. IBM Case Foundation report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.