We performed a comparison between IBM Resilient and Swimlane based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are some very powerful features to Sentinel, such as the integration of various connectors. We have a lot of departments that use both IaaS and SaaS services, including M365 as well as Azure services. The ability to leverage connectors into these environments allows for large-scale data injection."
"The analytics has a lot of advantages because there are 300 default use cases for rules and we can modify them per our environment. We can create other rules as well. Analytics is a useful feature."
"In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store"
"The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"Native integration with Microsoft security products or other Microsoft software is also crucial. For example, we can integrate Sentinel with Office 365 with one click. Other integrations aren't as easy. Sometimes, we have to do it manually."
"Azure Application Gateway makes things a lot easier. You can create dashboards, alert rules, hunting and custom queries, and functions with it."
"Free ingestion for Azure logs (with E5 licence)"
"I like the ability to run custom KQL queries. I don't know if that feature is specific to Sentinel. As far as I know, they are using technology built into Azure's Log Analytics app. Sentinel integrates with that, and we use this functionality heavily."
"It's really simple and has a flexible interface."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"This is a good solution that we recommend for customers."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The most valuable thing about it is how easy it is to navigate the user interface."
"It is a stable solution...It is a scalable solution."
"The product is very good at incident response."
"The solution is very easy to use."
"The technical support from Swimlane is very good."
"The most valuable feature of the solution is the support."
"It provides us with a single portal for our logs from different solutions."
"In terms of features I would like to see in future releases, I'm interested in a few more use cases around automation. I do believe a lot of automation is available, and more is in progress, but that would be my area of interest."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"I would like Sentinel to have more out-of-the-box analytics rules. There are already more than 400 rules, but they could add more industry-specific ones. For example, you could have sets of out-of-the-box rules for banking, financial sector, insurance, automotive, etc., so it's easier for people to use it out of the box. Structuring the rules according to industry might help us."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"Microsoft Defender has a built-in threat expert option that enables you to contact an expert. That feature isn't available in Sentinel because it's a huge product that integrates all the technologies. I would like Microsoft to add the threat expert option so we can contact them. There are a few other features, like threat assessment that the PG team is working on. I expect them to release this feature in the next quarter."
"The playbook is a bit difficult and could be improved."
"They need to work with other security vendors. For example, we replaced our email gateway with Symantec, but we couldn't collect these logs with Azure Sentinel. Instead of collecting these logs with Azure Sentinel, we are collecting them on Qradar. We couldn't do it with Sentinel, which is a problem for us."
"Its price needs improvement."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"IBM Resilient is quite complex, including its configuration."
"The ability to analyze incidents needs to be improved in the solution."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The tool needs to improve its documentation on license scripts."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The response time of the support is an area of concern where improvements are required."
"The stability of the solution has room for improvement."
"We faced a lot of issues with the product’s stability."
"The initial setup and deployment are complex."
IBM Resilient is ranked 7th in Security Orchestration Automation and Response (SOAR) with 17 reviews while Swimlane is ranked 17th in Security Orchestration Automation and Response (SOAR) with 3 reviews. IBM Resilient is rated 7.6, while Swimlane is rated 7.6. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of Swimlane writes "Great support, scalable, and easier to code". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, IBM Security QRadar and IBM Cloud Pak for Security, whereas Swimlane is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, Fortinet FortiSOAR, Tines and Cyware Fusion and Threat Response. See our IBM Resilient vs. Swimlane report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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