We performed a comparison between IBM Security QRadar and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: IBM Security QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. IBM Security QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Some customers of IBM Security QRadar have had trouble connecting with knowledgeable support staff and experienced delayed responses. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: IBM Security QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: IBM Security QRadar can be costly because users need to buy new hardware to upgrade. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: IBM Security QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Our users prefer IBM Security QRadar over SentinelOne Singularity Complete. The advanced security features and overall strength of QRadar make it the favored option. Users like QRadar's extensive and actionable insights, user-friendly interface, and adaptability. QRadar offers a comprehensive overview of network activity and risk management. SentinelOne Singularity Complete users say it lacks some of QRadar's more advanced features and requires enhancements in automation, reporting functionality, user-friendliness, and stability.
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"Microsoft 365 Defender is a stable solution."
"The Endpoint Manager is incredible; it has a very straightforward interface and is exceedingly easy to use. Pulling out and deploying different tags or resources is a simple task across various departments with different levels of security. The notifications are also simple and satisfying; it's great to see the bubble informing us which devices are compliant and which are waiting to update."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"It has great stability."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"Microsoft 365 Defender is a good solution and easy to use."
"Microsoft 365 Defender is simple to upgrade."
"The most valuable features are log monitoring, easy-to-fix issues, and problem-solving."
"The best part of this solution is having a third-party SOC."
"IBM QRadar has improved my organization by introducing many functions. It collects logs from all of our systems in the organization and has functioned very well. It alerts and correlates the aggregate events or offenses we receive through all the applications we use."
"It has a lot of good correlation rules. From a customer's point of view, it is one of the best solutions because you don't need to create correlation rules from scratch. You just review them and customize them as you want."
"It comes with many rules disabled. You can tune them and modify them according to your enterprise needs and avoid false positives."
"We have worked with other solutions, such as LogRhythm and Splunk. Compared to others, IBM QRadar has the best price-performance ratio so that you are able to reserve minimum costs. It starts settling in fast and gets the first results very quickly. It is also very scalable."
"The interface is good."
"The most valuable aspect of the solution is the integration capabilities on offer."
"We love the API. We use it to generate robust reporting, and we also developed tools to perform agent actions remotely without needing to provide all IT staff with console access."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"I find the application inventory feature to be extremely useful."
"The protection and management provided by SentinelOne is good."
"Another valuable feature is that if a machine is infected, one that may infect other computers within the network, we have the capability of segregating that machine in the network so that it remains connected to the internet but is cut off from the other machines in the network. That helps prevent spreading of the infection. That's a very unique feature, one I have not seen in the last 10 to 15 years from any other antivirus program. That's amazing."
"The overall product quality is good."
"SentinelOne is a stable solution."
"It identifies what applications are vulnerable. If I go to the applications, such as Adobe Photoshop or Adobe Reader, I can see our current list of vulnerabilities: How many are vulnerable and how many need to be updated with patching. One of the most valuable aspects is the ease of finding specific vulnerabilities."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"The licensing is a nightmare and has room for improvement."
"Microsoft tends to provide too many features, which makes the solution prone to bugs."
"365 Defender has multiple subsets, including Defender for Cloud Apps. When integrating Defender for Cloud Apps with apps on third-party cloud platforms like AWS or GCP, there are limitations on our ability to control user activities. If Microsoft added more control over third-party products, that would be a game-changer and help us quite a lot."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"There are still some components, such as vulnerability management within the vendor product, where improved integration would be beneficial."
"We should be able to use the product on devices like Apple, Linux, etc."
"Its architecture is very complicated."
"The API integration for AD is a problem when it comes to vulnerability management. If you want to incorporate multiple factor authentication it becomes a problem with the AD. It doesn't integrate well. That needs to be improved."
"Certain updates—especially when using Azure—don't apply directly. Our engineering team must invest additional effort to implement these updates. However, the tool's cloud-based version poses no issues. However, upgrading the product can sometimes be challenging for on-premises instances."
"The threat intelligence functionality can be better. In addition, it can have more monitoring capabilities."
"The threat detection needs improvement, they have many false positives."
"The implementation of the solution's technology needs to be simplified."
"The user interface is a bit difficult to get used to."
"IMB should reduce the pricing, or reduce some of the features for a more economical solution for the customer."
"We have had one or two occasions when we had to roll back off our Windows machine. Then, we had an issue with SentinelOne where we couldn't let the client make contact with the cloud service anymore. Therefore, the integration with the Windows Service Recovery could be improved in the future."
"Deployment strategy for large organizations that do not use active directory (AD)."
"SentinelOne needs to provide more documentation for administrators and analytics."
"There aren't enough reporting capabilities for decision-makers."
"Set up is very labor-intensive."
"The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents."
"The performance could be better. Singularity lags a bit, and it's a resource-hungry application, so it takes a while to load."
"The UI appears to be flat, and I wish to have the ability to customize it with features and buttons that are tailored to our needs."
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IBM Security QRadar is ranked 20th in Endpoint Detection and Response (EDR) with 198 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. IBM Security QRadar is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our IBM Security QRadar vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Extended Detection and Response (XDR) vendors.
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