We performed a comparison between IBM Security QRadar and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The analytic rule is the most valuable feature."
"The AI capability is one of the main features of the solution because I believe that in the market, there are few solutions that are providing security solutions based on AI and machine learning."
"Sentinel is a Microsoft product, so they provide very robust use cases and analytic groups, which are very beneficial for the security team. I also like the ability to integrate data sources into the software for on-premise and cloud-based solutions."
"The SOAR playbooks are Sentinel's most valuable feature. It gives you a unified toolset for detecting, investigating, and responding to incidents. That's what clearly differentiates Sentinels from its competitors. It's cloud-native, offering end-to-end coverage with more than 120 connectors. All types of data logs can be poured into the system so analysis can happen. That end-to-end visibility gives it the advantage."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"It is able to connect to an ever-growing number of platforms and systems within the Microsoft ecosystem, such as Azure Active Directory and Microsoft 365 or Office 365, as well as to external services and systems that can be brought in and managed. We can manage on-premises infrastructure. We can manage not just the things that are running in Azure in the public cloud, but through Azure Arc and the hybrid capabilities, we can monitor on-premises servers and endpoints. We can monitor VMware infrastructure, for instance, running as part of a hybrid environment."
"Free ingestion for Azure logs (with E5 licence)"
"Sentinel has features that have helped improve our security poster. It helped us in going ahead and identifying the gaps via analysis and focusing on the key elements."
"IBM QRadar is easy to scale, it doesn't affect the environment. In our office, we have around 40 - 50 users, but our clients have more users on their networks. Our organization has staff in the software department that manages IBM QRadar for us."
"The threat protection network is the most valuable feature, because when you get an offense, you can actually trace it back to where it originated from, how it originated, and why."
"The tool is already automated in many ways, but there are some additional functions which should be automated, like sending an email, mobile notification, and integration of XFS."
"No doubt about it, the solution is extremely stable."
"Log correlation is very useful for processing alerts. It serves to follow up alerts in real-time, building an entire workflow."
"Provided that the report is prebuilt and I can find what I am looking for, the reporting is the most valuable feature in this solution."
"An engineer can live-monitor all the flow happening in real-time. This would help us a lot while investigating a case, and it would even help us with preventive actions."
"It also has a graph that shows the traffic history. I can see what happened yesterday or today. If there's an incident, I can check the traffic behavior on QRadar."
"The most valuable features include predefined use cases and threatening states."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"The solution should allow for a streamlined CI/CD procedure."
"It would be good to have some connectors for third-party SIEM solutions. Many customers are struggling with the integration of Azure Sentinel with their on-premise SIEM. Microsoft is changing the log structure many times a year, which can corrupt a custom integration. It would be good to have some connectors developed by Microsoft or supply vendors, but they are not providing such functionality or tools."
"I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."
"They can work on the EDR side of things... Every time we need to onboard these kinds of machines into the EDR, we need to do it with the help of Intune, to sync up the devices, and do the configuration. I'm looking for something on the EDR side that will reduce this kind of work."
"The only thing is sometimes you can have a false positive."
"The playbook is a bit difficult and could be improved."
"I don't give it a 10 because it is something we have to request. I would love it if UBA was included out of the box like Microsoft."
"Solution has too many menus that require going to two or three sub-monitors to enter the QRadar."
"IBM QRadar has a margin for development, for out-of-the-box use cases. It can be enhanced with better support and automate the use cases for that."
"There should be easier and wider integration opportunities. There should be more opportunities for integration with CTI info sharing areas. On platforms where you exchange CTI, there should be more visibility connected to what we share, what we can reach, or what options are connected to CTI info sharing. This is one area where they could add value because we cannot integrate it easily with QRadar. If a client has a legacy or already existing solutions for CTI, we cannot ask them to forget it because we cannot guarantee that QRadar is able to deliver everything connected to this area."
"There is room for improvement in IBM QRadar in integrating features for SOC maturity and security levels directly into QRadar."
"With IBM Security QRadar, my company faced issues with the support we received for the product."
"In a future release, the solution could provide malware analysis."
"Whenever we are upgrading or installing any type of patch, at that time we have some delays."
"Integrations could be improved, and the dashboard could be a little better."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"It should have more cloud connectors. It could also be cheaper."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
IBM Security QRadar is ranked 4th in Security Information and Event Management (SIEM) with 198 reviews while Trellix Helix is ranked 31st in Security Information and Event Management (SIEM) with 7 reviews. IBM Security QRadar is rated 8.0, while Trellix Helix is rated 8.6. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, LogRhythm SIEM, Elastic Security and Sentinel, whereas Trellix Helix is most compared with LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM, USM Anywhere and Palo Alto Networks Cortex XSOAR. See our IBM Security QRadar vs. Trellix Helix report.
See our list of best Security Information and Event Management (SIEM) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
