We compared Veritas NetBackup and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: On the other hand, opinions on Veritas NetBackup's setup complexity are diverse, with some finding it straightforward and others perceiving it as more intricate. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Veritas NetBackup prioritizes constant availability and quick access, also resulting in a positive ROI. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"IBM Spectrum Protect is a scalable solution."
"High availability (HA): It is one of the best features."
"We work very closely together with IBM using their Support Center, but we have a strong contact in their development teams, and we have dedicated people from IBM working with us."
"IBM Spectrum Protect is stable."
"One of the main things that I like about IBM is the versioning of the data - meaning that we can have multiple versions of a file or directory of a server."
"The most valuable features of the product are data deduplication and disaster recovery."
"Enterprise-wide type of architecture supports a lot of different platforms."
"One way they have improved our organization is through the stability of the solution and the availability of the product."
"It has a very good user interface."
"Could be used for both of Physical and Virtual Environments."
"Backup and recovery software with great stability, and can support large-scale environments."
"The solution is stable."
"The backup and restore features work very well."
"The solution is easy to learn."
"The solution is stable."
"I like the virtual server backup."
"Perhaps some better documentation, which I believe was better in the past."
"Easier configuration of some of the products, e.g., VE comes to mind."
"I want to see better compression than what it currently does."
"I would like to see more technical training online. Sometimes, it is a little bit difficult to find, or that I do not really know what I am looking for as somebody who is starting off finding their learning curve."
"They are behind on many things, especially security. They are catching up a little bit now, but the competitors are doing better security-wise. There should be malware detection and prevention and higher security."
"It needs BMR (bare machine recovery) solutions for both Windows and Linux systems."
"The solution should have better integration with VMware and with IBM Spectrum Protect Plus."
"A lot of my customers always ask for legal holds, especially on email."
"It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."
"The cost is expensive."
"The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs."
"We want a solution that can be scaled-out because our data is growing very quickly, and we aren't able to back it up quickly. It takes one or two days, which is a problem. It is very slow. We just use one backup server. We want another solution with maybe a backup server cluster to back up more data in one day. We want a solution that can be scaled-out to back up our data quickly and efficiently."
"I think reporting can always be improved."
"Some of the hardware is out of support."
"I have been involved in upgrades. They have not been straightforward. Some of them have required us to make changes to our architecture and production environment."
"The SQL Server backup features are not up to date."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. IBM Spectrum Protect is rated 8.0, while Veritas NetBackup is rated 8.2. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Rubrik and HPE StoreOnce, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Zerto. See our IBM Spectrum Protect vs. Veritas NetBackup report.
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