We performed a comparison between Illumio Zero Trust Segmentation and Lacework based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Illumio Zero Trust Segmentation offers advanced monitoring capabilities, automated policy writing, and secure data management. Lacework is noted for leveraging machine learning in anomaly detection. Users also like Lacework's compliance reports, continuous monitoring, and agent-based vulnerability management. Illumio users suggest expanding support for more operating systems, enhancing data security, and optimizing agents for OT environments. Lacework could improve compliance metrics, IAM security control, and integration with systems like Slack and Datadog.
Service and Support: Some Illumio Zero Trust Segmentation customers were satisfied with the help they received from the support team, but others reported unhelpful replies and delayed responses. Lacework's customer service garnered positive feedback, with reviewers commending their proactive approach, prompt response times, and valuable assistance.
Ease of Deployment: Illumio Zero Trust Segmentation can take months to fully deploy, whereas Lacework can be set up in just a few weeks. Lacework provides simpler deployment options and can be implemented across multiple AWS accounts.
Pricing: Users say Illumio Zero Trust Segmentation is expensive, whereas Lacework's pricing model received positive feedback for its transparency and flexibility.
ROI: Lacework users have realized an ROI by reducing monitoring work and saving time using the solution's ticket generation. Users have provided no feedback on the ROI of Illumio Zero Trust Segmentation so far.
Comparison Results: Our users prefer Illumio Zero Trust Segmentation over Lacework. Users liked Illumio's monitoring capabilities and automated policy writing feature, which allows easy blocking and micro-segmenting. The solution's ability to block specific protocols was also commended. Lacework requires improvements in areas such as visibility, compliance-related metrics, and data governance.
"The management console is the most valuable feature."
"I did a lot of research before signing up and doing the demo. They have a good reputation as far as catching threats early on."
"PingSafe's graph explorer is a valuable tool that lets us visualize all connected services."
"PingSafe released a new security graph tool that helps us identify the root issue. Other tools give you a pass/fail type of profile on all misconfigurations, and those will run into the thousands. PingSafe's graphing algorithm connects various components together and tries to identify what is severe and what is not. It can correlate various vulnerabilities and datasets to test them on the back end to pinpoint the real issue."
"We like the platform and its response time. We also like that its console is user-friendly as well as modern and sleek."
"It is scalable, stable, and can detect any threat on a machine. It uses artificial intelligence and can lock down any virus."
"The UI is very good."
"It is advantageous in terms of time-saving and cost reduction."
"The product provides visibility into how the applications communicate and how the network protocols are being used."
"The Explorer allows you to know the traffic between source and destination."
"The flexibility of the solution is its most valuable feature."
"The solution is easy to use."
"It has helped us to understand internal network visibility and firewall policy implementation. We use the product to simplify firewall policy implementation."
"The features that I have found most useful is the ability to centralize all the rules and then distribute them across various locations. However, I've encountered challenges related to tagging policies, which can be complex to devise. It's a matter that requires careful consideration and stakeholder involvement before implementing such policies."
"The most valuable feature of Illumio Adaptive Security Platform is monitoring. When I have no requirement from the other application, I can use the web block traffic to build."
"The solution helps to maintain logs and monitor activities. It also helps us with access management. The tool helps us to secure organizational data that include files."
"The compliance reports are definitely most valuable because they save time and are accurate. So, instead of relying on a human going through and checking or providing me with a report, I could just log into Lacework and see for myself."
"Polygraph compliance is a valuable feature. In our perspective, it delivers significant benefits. The clarity it offers, along with the ability to identify and address misconfigurations, is invaluable. When such issues arise, we promptly acknowledge and take action, effectively collaborating with our teams and the responsible parties for those assets. This enables us to promptly manage problems as soon as they arise."
"For the most part, out-of-the-box, it tells you right away about the things you need to work on. I like the fact that it prioritizes alerts based on severity, so that you can focus your efforts on anything that would be critical/high first, moderate second, and work your way down, trying to continue to improve your security posture."
"The most valuable feature, from a compliance perspective, is the ability to use Lacework as a platform for multiple compliance standards. We have to meet multiple standards like PCI, SOC 2, CIS, and whatever else is out there. The ability to have reports generated, per security standard, is one of the best features for me."
"The most valuable feature is Lacework's ability to distill all the security and audit logs. I recommend it to my customers. Normally, when I consult for other customers that are getting into the cloud, we use native security tools. It's more of a rule-based engine."
"The best feature, in my opinion, is the ease of use."
"There are many valuable features that I use in my daily work. The first are alerts and the event dossier that it generates, based on the severity. That is very insightful and helps me to have a security cap in our infrastructure. The second thing I like is the agent-based vulnerability management, which is the most accurate information."
"The most valuable aspects are identifying vulnerabilities—things that are out there that we aren't aware of—as well as finding what path of access attackers could use, and being able to see open SSL or S3 buckets and the like."
"The Automation tab is an add-on that doesn’t work properly. They provide a list of scripts that don’t work and I have asked support to assist but they won’t help. When running on various endpoints the script doesn’t work and if it does, it’s only a couple. There are a lot of useful scripts that would be beneficial to run forensics, event logs, and process lists running on the endpoint."
"I export CSV. I cannot export graphs. Restricting it to the CSV format has its own disadvantages. These are all machine IP addresses and information. I cannot change it to the JSON format. The export functionality can be improved."
"The could improve their mean time to detect."
"In terms of ease of use, initially, it is a bit confusing to navigate around, but once you get used to it, it becomes easier."
"The alerting system of the product is an area that I look at and sometimes get confused about. I feel the alerting feature needs improvement."
"They need more experienced support personnel."
"They can work on policies based on different compliance standards."
"One area for improvement could be the internal analysis process, specifically the guidance provided for remediation."
"Illumio Adaptive Security Platform could improve by supporting more operating systems. For example, Cisco and Apache appliances."
"It requires a low-level re-architecting of the product."
"The solution is very basic and doesn't do anything other than the orchestration of layer four endpoint firewall rules."
"The customer service is lagging a bit. It could be better."
"I would like to see better data security in the product."
"Some of the features that can be improved is offer additional guidance on creating an effective and risk-free tagging policy would be highly beneficial."
"The interaction we've had with the support team hasn't been ideal. Technical support should be improved."
"The product’s agents don't work very well in OT environments."
"Its integrations with third-party SIEMs can be better. That is one of the things that we discussed with them."
"The configuration and setup of alerts should be easier. They should make it easier to integrate with systems like Slack and Datadog. I didn't spend too much time on it, but to me, it wasn't as simple as the alerting that I've seen on other systems."
"Lacework lacks remediation features, but I believe they're working on that. They're focused on the reporting aspect, but other features need to improve. They're also adding some compliance features, so it's not worth saying they need to get better at it."
"Lacework has not reduced the number of alerts we get. We've actually had to add resources as a result of using it because the application requires a lot of people to understand it to get the value out of it properly."
"The biggest thing I would like to see improved is for them to pursue and obtain a FedRAMP moderate authorization... I don't believe they have any immediate plans to get FedRAMP moderate authorized, which is a bit of a challenge for us because we can only use Lacework in our commercial environment."
"There are a couple of the difficulties we encounter in the realm of cybersecurity, or security as a whole, that relate to potentially limited clarity. Having the capacity to perceive the configuration aspect and having the ability to contribute to it holds substantial advantages, in my view. It ranks high, primarily due to its role in guaranteeing compliance and the potential to uncover vulnerabilities, which could infiltrate the system and introduce potential risks. I had been exploring a specific feature that captured my interest. However, just yesterday, I participated in a product update session that announced the imminent arrival of this feature. The feature involves real-time alerting. This was something I had been anticipating, and it seems that this capability is now being integrated, possibly as part of threat intelligence. While anomaly events consistently and promptly appear in the console, certain alerts tend to experience delays before being displayed. Yet, with the recent product update, this issue is expected to be resolved. Currently, a comprehensive view of all policies is available within the console. However, I want a more tailored display of my compliance posture, focusing specifically on policies relevant to me. For instance, if I'm not subject to HIPAA regulations, I'd prefer not to see the HIPAA compliance details. It's worth noting that even with this request, there exists a filtering mechanism to control the type of compliance information visible. This flexibility provides a workaround to my preference, which is why it's challenging for me to definitively state my exact request."
"Visibility is lacking, and both compliance-related metrics and IAM security control could be improved."
"I would like to see a remote access assistance feature. And the threat-hunting platform could be better."
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Illumio is ranked 14th in Cloud Workload Protection Platforms (CWPP) with 8 reviews while Lacework is ranked 10th in Cloud Workload Protection Platforms (CWPP) with 9 reviews. Illumio is rated 8.0, while Lacework is rated 8.8. The top reviewer of Illumio writes "Pprevents attackers or threats from spreading or moving laterally". On the other hand, the top reviewer of Lacework writes "Makes us aware of vulnerabilities and provides a lot of data but it's not easily understood at first look". Illumio is most compared with Akamai Guardicore Segmentation, VMware NSX, Cisco Secure Workload, Zscaler Internet Access and Zero Networks Microsegmentation, whereas Lacework is most compared with Wiz, Prisma Cloud by Palo Alto Networks, AWS GuardDuty, Snyk and Microsoft Defender for Cloud. See our Illumio vs. Lacework report.
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