We performed a comparison between Infor LN and Infor M3 based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Infor LN is a completely integrated product that provides good stability."
"The initial setup is easy."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"We have definitely seen a return on our investment with the product."
"It's not too hard to handle the initial setup."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"It's simple to use. You don't need any complex training to use it."
"The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing."
"The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development."
"The most valuable feature of the solution is that it is highly customizable."
"The user interface and user experience were good."
"The product's initial setup phase is easy."
"Infor M3 has tailor-made packages for each and every industry."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"Only people who undergo training from the companies can learn about Infor products."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"We can't make modifications to fit the client's requirements."
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features."
"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."
"Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3."
"It should be improved in terms of procurement of the supply chain and business intelligence analysis. We have the Infor BI tool, but it's more complex to use than, for example, Power Pivot or QlikView in the market."
"The solution is stable but not agile."
"The solution's technical support is an area with shortcomings that need improvement, especially the support for the product named M3 rather than the support offered by Infor as an organization."
Infor LN is ranked 8th in ERP with 25 reviews while Infor M3 is ranked 9th in ERP with 13 reviews. Infor LN is rated 8.2, while Infor M3 is rated 8.2. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Infor M3 writes "The solution is a reliable, stable, and cost-saving ERP". Infor LN is most compared with SAP ERP, Infor LX, Infor CloudSuite, SAP S/4HANA and Oracle Fusion Cloud ERP, whereas Infor M3 is most compared with SAP ERP, SAP S/4HANA, Infor CloudSuite, Microsoft Dynamics AX and Microsoft Dynamics 365 Business Central. See our Infor LN vs. Infor M3 report.
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