We performed a comparison between Infrascale Backup & Disaster Recovery and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"The most valuable feature of this solution is that it is simple to use."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feature is great."
"From a management perspective, one of the biggest benefits is to see the excitement of your engineers having a tool that truly enables them, really making their lives easier. That is something that I love. When we came out of the PoC, their eyes were just wide with excitement of what was possible now."
"The most valuable feature is Zerto's ability to precopy data to a remote destination prior to the actual live migration period. That saves us a lot of time and has been very helpful. For example, if we had migrations occurring in waves over a period of several weeks with a VPG or VPG setup of approximately 50 VMs, that is multiple gigabytes of data, even terabytes in many cases. Having that data already copied on the evening of the migration saves considerable hours of time. It easily saves us four to six hours a night."
"Zerto gives us peace of mind knowing that if we were attacked by ransomware, we would be able to recover data from the time before the ransomware to get us back to being fully functional."
"The most valuable features are the continuous streaming, that it takes very little CPU usage — it doesn't affect production — and the recovery time is very short."
"It is way faster than just manually moving VMDKs, etc. It saves hours of time and a significant amount of money."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"We relocated all our virtual machines from Belgium to Budapest, Hungary. I am not sure how we would have done it without Zerto, because we were able to keep the data in sync. We would have needed to have a lot more expensive storage products online at the time that could have kept that replication. From what I have seen from other methods, that would have required a much higher amount of bandwidth as well, then the cost would have been extreme. The mechanisms available to us with a storage space replication would have been more labor-intensive and prone to error. It was much easier and more successful with Zerto than other ways at our disposal."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"I had to have my colleague contact technical support because we had an issue where VMs in VMware were getting blocked, and we weren't able to delete them."
"One issue we've been having with Zerto lately is the ability to go into maintenance mode during vSphere upgrades. It doesn't have the hook into the lifecycle manager of the bump. During vCenter or ESXi upgrades, it causes VCF to fail its pre-checks because the machine doesn't power off and go into maintenance mode. It's been an issue since version 7.5 and it's impacting a basic automation function in vSphere."
"I would like them to add a VM host replication option. Being able to replicate host configuration between sites would be a huge benefit."
"I'm not sure if it has throttling, meaning, what's going over the wire and how we can throttle that to reduce the amount of data that's going across the bandwidth. I can't remember if that's something that's in this product. It might be in the more recent version."
"It needs more documentation and automation features. I would like more documentation on designing an environment and network operations. On the automation side, I would like automation to clean up the environment in cases of a failed DR effort. An API interface to perform the DR exercise would also be nice."
"If the log was more detailed and more user-friendly, we wouldn't have to make the calls to the support to try and figure out where the problem lies."
"The documentation needs improvement in terms of the setup, getting enough detail, and getting that up to speed."
"We did look at the long-term retention backup feature of Zerto a few years ago, and at that time, it was limited. I can't say what it is right now, but at the time, its functionality was limited in terms of basically where we could save it and how we could save it. Offsite air gapping our backups is important to us to help protect against ransomware, and at the time, it couldn't do that. That would be one area that would be important before we consider using the long-term retention again. I haven't looked at it recently, and they may have addressed this in the meantime, but if not, this would be an area of improvement."
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Infrascale Backup & Disaster Recovery is ranked 41st in Backup and Recovery with 11 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Zerto is rated 9.0. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our Infrascale Backup & Disaster Recovery vs. Zerto report.
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