We performed a comparison between Ionic and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Mobile Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Because it's a hybrid mobile app framework, it is easy for us to develop iOS as well as Android apps for our customers with the same resource skills. We didn't have to have separate iOS teams and Android teams to build the apps. We still have to use the Apple Xcode for iOS, but the main development happens with JavaScript, HTML, and CSS. We don't have to write separate code bases in scripts for iOS and Android. We create apps using web-based technology."
"It's very flexible for UI development."
"The most valuable feature of Ionic is the ease of use and the simple connection of the applications. Additionally, the documentation is good in the Ionic application, and beginners can easily learn and download their own application using Ionic. Everyone can easily switch out, their domain, from native applications to hybrid applications."
"Ionic's best feature is that it's not necessary to write your own custom codes as all the hybrid is provided by Angular."
"The solution is secure, reliable, and packed with features so we can easily implement apps even in the most complex situations."
"I like that I can place the code and escalate data storage. I also like that it's user-friendly. Nothing is complex in Ionic."
"Ionic's best features are its hybrid app development, design, and tags."
"The solution can support many languages."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"It was pretty easy to deploy."
"A fully integrated solution that provides a seamless experience."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"The activities, opportunities, follow-up of the opportunities, and business tracking are valuable features. It provides everything that we need. It works pretty well."
"It's very flexible and offers tremendous features for customers."
"Ionic could improve in the Native mode because while we do testing it is difficult to find the root cause of problems. It could be more user-friendly."
"Documentation for migrations and compatibility is insufficient."
"The documentation could be improved."
"It would be better if it had a speed niche system. There are a lot of things we need that weren't in the latest version. But I think they will be adding something."
"Ionic is a cross-platform framework, so when we compare Ionic with native Android and iOS, we can see the drawbacks. For example, if you need to work on very high-level aspects of an application such as animation, even if everything else is not putting load on the app, you will still see high load from the server side."
"There could be better support for augmented reality and other things. Geolocation and background app activity are some of the things that are a little more clumsy at the moment and could be improved."
"Ionic would be improved with dynamic design features."
"As a developer, I would say one of the improvements is more plugins."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
"The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."
"The back end really isn't user-friendly at all."
"Integration needs improvement."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"An improved UX may be helpful in the solution's next release."
Ionic is ranked 5th in Mobile Development Platforms with 14 reviews while Salesforce Platform is ranked 3rd in Mobile Development Platforms with 82 reviews. Ionic is rated 8.6, while Salesforce Platform is rated 8.2. The top reviewer of Ionic writes "Great user acceptance and reliability, multiple teams not required, with prompt customer service". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Ionic is most compared with Xamarin Platform, OutSystems, Appium, Appzillon Digital Platform and Mendix, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Ionic vs. Salesforce Platform report.
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