We performed a comparison between IRONSCALES and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"The stability is good."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"Sophos Email provides both inbound and outbound filtering."
"Sophos Email offers encryption and malware protection, provides visibility into emails, has 99% accuracy in catching spam, enhances organizational safety, integrates with various vendors like Microsoft, is deployable with any email service, prevents data loss, features authentication rules, synchronizes with Active Directory and Azure, and includes a self-service portal. The product is very flexible."
"The most significant aspect is the response filtering concerning attachments and links."
"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."
"The feature of Sophos Email that we find most effective for detecting suspicious emails is primarily based on their signatures."
"The best thing about it is the logs."
"The most valuable feature is its email security."
"The solution protects users from phishing links and spam."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"The only thing that I could say is that some of the reporting features could be better."
"The integration with Google Suite needs to be better. it's something they can work on."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"The solution should be able to support the cloud environment."
"A lot of legit emails get quarantined."
"There have been some issues with compatibility and effectiveness, particularly when integrating it with our firewall. The main challenge has been email protection, especially due to compatibility issues and difficulties with log access and email relay configuration."
"Sophos Email could improve DLP features."
"Their technical support is slow to respond."
"Lacks visibility into spam emails."
"Servicing and support are areas with shortcomings where the solution needs to improve."
"Sophos Email could better detect fake emails, especially when the domain names are similar. It needs to improve spotting spoofed domains, like when one letter differs in a domain name. It also needs to incorporate AI detection. Barracuda detects suspicious emails better. However, malware scanning is better in Sophos Email."
IRONSCALES is ranked 3rd in Secure Email Gateway (SEG) with 11 reviews while Sophos Email is ranked 10th in Email Security with 28 reviews. IRONSCALES is rated 9.2, while Sophos Email is rated 8.0. The top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". On the other hand, the top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". IRONSCALES is most compared with Microsoft Defender for Office 365, Avanan, Sublime Security, Perception Point Advanced Email Security and Cisco Secure Email, whereas Sophos Email is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Barracuda Email Security Gateway and Perception Point Advanced Email Security. See our IRONSCALES vs. Sophos Email report.
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