We performed a comparison between ITRS Geneos and Nagios XI based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The clean and colorful UI and easy to use options like snooze and active times."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"You want to monitor a specific metric that nobody else has? You can do it even with the most basic of scripting skills, and you can always share it with the vast community of Nagios Exchange."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"It is an open-source platform with valuable features for performance and stability."
"The Wi-Fi side needs improvement."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"The interface could be more user-friendly."
"It can be quite difficult to know which drivers and agents to use when setting up."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"The reporting structure could be more streamlined."
"Technical support is an area that needs improvement. It is not available 24/7."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
ITRS Geneos is ranked 15th in IT Infrastructure Monitoring with 57 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. ITRS Geneos is rated 8.2, while Nagios XI is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Elastic Observability, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Amazon CloudWatch. See our ITRS Geneos vs. Nagios XI report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.