We performed a comparison between ITRS Geneos and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"Tons of default modules which are available out of the box"
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"Custom script toolkits"
"It can log more logs than other solutions. It's a good way to troubleshoot problems."
"We solve issues that we previously could not since we now have the data."
"It scales better in the cloud than on-premise."
"Splunk can extract all kinds of data. There's no limitation on what kind of structured and unstructured data one needs to extract — it can access any kind of data, including machine-generated data."
"The ability to rapidly diagnose problems in production and non-production, across hundreds of log files, is the most valuable feature."
"Splunk's schema on demand is incredibly useful. I do not have to worry about what my users will need when we onboard their data."
"The dashboard and reporting are very good... It provides very good visibility in a hybrid cloud environment, and you can build custom utilization APIs using Splunk."
"I have found the installation can be of medium difficulty to very complex depending on the use case."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"Mobile phone integration is probably not as rich as it could be."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"Data visualization – real time and historical – is a weakness."
"The product was difficult to back up the first time."
"Splunk needs local technical support."
"The complexity could be worked on so that it's even easier and faster."
"There is a definite learning curve to starting out."
"The presence of multiple layers creates a significant challenge for monitoring across cloud environments."
"Queries are not always as easy or straightforward as they might be, so it can be difficult to figure out what you need to look for."
"We will receive alerts only for the administrators and deployment servers, but not for all servers."
"I'd say I am happy with the technical support, not elated. They provide great support, but sometimes they don't have the answers that I need."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 246 reviews. ITRS Geneos is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and New Relic, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our ITRS Geneos vs. Splunk Enterprise Security report.
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