We performed a comparison between Knack and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."The security is the most valuable feature, in particular, the way I can give different access to different areas to different people, so you can really fine-tune access for different users."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"The solution is used to track our customers."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."
"We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"The user interface for the systems that you build can use some improvement because as it is now, you have to do a lot of HTML and CSS to make it look modern."
"The marketing automation needs improvement."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"There is always room for improvement. It can be hard to learn, but when you have somebody who is experienced in this, it is like anything else. It is like Excel, you'll never know everything about Excel, but there's somebody who would possibly know. I'm sure I don't know all of the ins and outs of Salesforce."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"The back end really isn't user-friendly at all."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
Earn 20 points
Knack is ranked 30th in Rapid Application Development Software while Salesforce Platform is ranked 9th in Rapid Application Development Software with 82 reviews. Knack is rated 9.0, while Salesforce Platform is rated 8.2. The top reviewer of Knack writes "Flexible and granular security options, good filtering, and the pricing model is cost-effective". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Knack is most compared with Caspio, Microsoft Power Apps, Oracle Application Express (APEX), AppSheet and Amazon AWS, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
See our list of best Rapid Application Development Software vendors and best No-Code Development Platforms vendors.
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