We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"The route limiting feature is very valuable."
"Kong Enterprise has excellent plugin support."
"Kong enterprise has significantly enhanced our ability to manage and secure our Microservices. Its most valuable feature is monitoring."
"This is a solid intrusion prevention system that combines a firewall and antivirus in a single solution."
"The most valuable features of Kong Enterprise are the out-of-the-box open source easy functionality."
"The solution's technical support is good and fast in terms of responsiveness and problem-solving skills."
"We use the solution for load-balancing, caching, and rate-limiting APIs."
"In our buying companies' perspective, it was easier to use compared to other platforms. The markets were pretty familiar with the solutions."
"The most valuable features are the ease of use and it is a platform that has self-enablement for the customers to be able to register themselves."
"Initial setup was quite easy."
"Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel."
"The solution has overall high performance."
"The API management is very good."
"The most valuable feature of Microsoft Azure API Management is the developer portal because it's very quick and easy to get something published."
"The API management is great."
"The tool's most valuable feature is the integration of CI/CD with the API gateway."
"From an improvement perspective, the product should offer more readily available connectors and also allow for more seamless AI integrations."
"The product's price is an area of concern where improvements are required."
"They could focus more on pricing."
"Kong is meant for north-south communications, so it will be interesting to see what solutions they can come up with in the realms of east-west communications, service-to-service communications, and Zero Trust architecture. I believe that if they can provide for these areas, then they will be able to solve the overall integration and security concerns for microservices architecture in general."
"Because it is open-source, it should be less expensive than others."
"There should be an easier way to integrate with other solutions, even though it's the same API solution layer. Comparability will be a good improvement."
"We are facing issues with the solution's features like reports and traffic analysis."
"The OS upgrades are not as frequent as they should be and they are bulky."
"The implementation has room for improvement and can be more user-friendly."
"It can be quite complex, somewhat lacking in flexibility."
"Microsoft Azure API Management should have the ability to allow multitenancy."
"Security could be improved."
"API Management's price could be lower."
"Performance issues from this platform need to be sorted out."
"The solution's integration suite needs improvement."
"One of the most important improvements for us would be if it supported the HTTP/3 version and new protocol over a quick connection."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 20 reviews while Microsoft Azure API Management is ranked 1st in API Management with 68 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apigee, Apache APISIX, Layer7 API Management and MuleSoft Anypoint API Manager, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.