We performed a comparison between LogicMonitor and Sumo Logic Security based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of LogicMonitor is the infrastructure monitoring capability."
"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."
"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."
"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."
"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."
"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."
"I have no concerns about the stability of the product. I feel it handles the stress we put on it very well."
"The tool has key features like operability. It will alert the admins whenever a device is onboarded."
"The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI."
"We use it to ingest Windows domain controller logs. We use this to monitor if anyone is placed in particular administration groups that potentially shouldn't be. It helps us keep track of people."
"We are able to diagnose problems before our customers."
"Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far."
"The solution is quite stable."
"With this tool, we provide access to every developer team the ability to find errors, then they come to us and ask for specific help."
"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."
"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."
"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."
"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."
"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."
"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."
"We would like the ability to drill down into a dashboard and get into deeper levels."
"There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries."
"The dashboard has room for improvement, because sometimes it is a difficult to create a specific dashboard or query. This would be a nice place to correct problems."
"The initial setup is the most stressful, like learning how to use it."
"The solution should improve its UI."
"If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved."
"The integration with multiple sources could be better."
"There are some API gaps that are missing."
LogicMonitor is ranked 14th in IT Infrastructure Monitoring with 25 reviews while Sumo Logic Security is ranked 17th in Security Information and Event Management (SIEM) with 18 reviews. LogicMonitor is rated 9.0, while Sumo Logic Security is rated 8.6. The top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". On the other hand, the top reviewer of Sumo Logic Security writes "Used to store and monitor application logs and VPC flow logs". LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM, whereas Sumo Logic Security is most compared with Wazuh, Microsoft Sentinel, Rapid7 InsightIDR, Splunk Enterprise Security and VMware Aria Operations for Logs. See our LogicMonitor vs. Sumo Logic Security report.
See our list of best Security Information and Event Management (SIEM) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
