We performed a comparison between LogMeIn Pro and Parallels Access based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can login to my office computer, go into all of my software, and work from a remote location."
"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."
"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."
"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."
"It must have been straightforward. My IT person set it up for me. It is a friendly program."
"User interface."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"It's got a very easy-to-use interface."
"It's great that the total deployment can happen completely remotely."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"We don't have problems with stability. Everything is good."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"The only issue is that they could have a tier between 10 seats and 50."
"Remote Access for external and internal customers."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. "
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"They could improve the reporting."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"The solution may not scale well for enterprises."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
LogMeIn Pro is ranked 14th in Remote Access with 20 reviews while Parallels Access is ranked 12th in Remote Access with 5 reviews. LogMeIn Pro is rated 9.0, while Parallels Access is rated 8.8. The top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". On the other hand, the top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". LogMeIn Pro is most compared with Microsoft Remote Desktop Services, LogMeIn Rescue, ConnectWise ScreenConnect, BeyondTrust Remote Support and GoToAssist, whereas Parallels Access is most compared with Microsoft Remote Desktop Services, TeamViewer, Splashtop Remote Support, VNC Connect and TeamViewer Tensor. See our LogMeIn Pro vs. Parallels Access report.
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