We performed a comparison between LogRhythm SIEM and Logz.io based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found the Advanced Intelligence Engine has provided the most value to us because we can customize alarms based on our requirements and have created hundreds of alarms that notify different people for different scenarios."
"The PCI compliance pieces that help us produce reports for our external auditor, and their support."
"The ability for me to go into the Web UI, and just learn what's going on in my environment."
"Automations are very valuable. It provides the ability to automate some of our small use cases. The ability to integrate with other products that use an API is also very useful. LogRhythm has a plugin for it that we can connect and start to move down towards the path of a single pane of glass instead of having multiple or different tools."
"The Web Console is my favorite. It enables me, at a glance, to see the health of the environments."
"We have to be able to show the evidence, and LogRhythm does a great job of putting it forward and making it easy to create reports with nice looking dashboards, which show off what we are doing as a security program."
"I find LogRhythm's log management capabilities to be beneficial."
"The major feature of this solution is its easy configuration which helps different team members to work on it effectively. This kind of feature is not available in other solutions because of a request for specialised schemes for configuration report extraction and searching. Another feature that I really admire is the significant improvement in the compliance in the auditing process by the solution. Our organisation-specific complaints require where the mailbox data needs to be forwarded, stored and searchable for a certain time period. This solution categorises data based on different types, which include cold, warm and hot data. These features allow faster and easier extraction of any data even if the event was occurring several years ago. I also like other features, especially user behaviour analysis and automation. If suddenly someone accesses your side or an unusual traffic is recorded from a user the solution flags it very effectively."
"We use the tool to track the dev and production environment."
"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."
"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."
"We use the product for log collection and monitoring."
"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."
"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."
"The query mechanism for response codes and application health is valuable."
"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."
"Sometimes the error-logging is not altogether helpful. For example, on an upgrade, a systems data processor, a Windows box, was throwing an error code like 1083. Then it just stopped and it died right out of the installer and nobody looked. We searched through Google and what it means is the Windows Firewall wasn't turned on so that it could create a rule for the product. Why wouldn't they bubble up that description so that I wouldn't have to call support and I could just know, "Okay, the firewall wasn't turned on. Turn it back on. Re-run the installer and keep going.""
"Granted, we haven't enabled the UEBA module, but we're forwarding all our proxy logs to LogRhythm and we have a really hard time pulling those proxy logs back out of LogRhythm. However, when we take LogRhythm and forward the same logs into somebody else's user-based analytics software, we get the majority of what we were missing... If we've got all our proxy logs and I go out to Google or Facebook or the like, we should be able to go in and pull that information out ten minutes later, but it's a big challenge to do that."
"When we originally got LogRhythm, their tech support was fantastic, and I loved them. Now, we don't quite get as quick of a response. I've been disappointed in the more recent tech support. When you call in, they'll say that they will get you somebody, and you'll finally get someone who will contact you back a day or so later. Whereas before, I would get help right away."
"LogRhythm's SOAR and NDR features don't stack up well against competitors. maybe integrating theme functionality as the other do. But in general, it's okay."
"The customer support system is time-consuming."
"My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable."
"Parsing is totally controlled by LogRhythm and they do not allow any partner or any third-party to handle this part and this is a key challenge on my end."
"Their ticketing system for managing cases can be improved. They can either do that or adopt some of the open-source ticket systems into theirs. The current system works and gets the job done, but it is very bare-bones and basic. There are some things that could be improved there. They should also bring in more threat intelligence into the product and also probably start to look into the integration of more cloud or SAS products for ingesting logs. They're doing the work, but with the explosion of COVID, a lot of businesses have started to move towards more cloud applications or SAS applications. There is a whole diverse suite of SAS products out there, which is a challenge for them and I get it. They seem to be focusing on the big ones, but it'll be nice to be able to, for example, pull in Microsoft logs from Office 365. They are working towards a better way of doing that, and they have a product in the pipeline to pull logs in from other SAS applications. The biggest thing for them is going to be moving away from a Windows Server infrastructure into a straight-up Linux, which is more stable in my eyes. For the backend, they can maybe move into more of an up-to-date Elastic search engine and use less of Microsoft products."
"Capacity planning could be a little bit of a struggle."
"The solution needs to expand its access control and make it accessible through API."
"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."
"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."
"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."
"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."
"The product needs improvement from a filtering perspective."
"The price can be cheaper and they should have better monitoring."
LogRhythm SIEM is ranked 7th in Log Management with 166 reviews while Logz.io is ranked 24th in Log Management with 8 reviews. LogRhythm SIEM is rated 8.4, while Logz.io is rated 8.2. The top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". On the other hand, the top reviewer of Logz.io writes "The solution is a consistent logging platform that provides excellent query mechanisms". LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Wazuh, Microsoft Sentinel and LogRhythm Axon, whereas Logz.io is most compared with Datadog, Wazuh, Coralogix, Microsoft Sentinel and Splunk Enterprise Security. See our LogRhythm SIEM vs. Logz.io report.
See our list of best Log Management vendors and best Security Information and Event Management (SIEM) vendors.
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