We performed a comparison between Malwarebytes and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet is very user-friendly for customers."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The product detects and blocks threats and is more proactive than firewalls."
"This is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"I like the solution's ability to detect potentially unwanted programs. For some reason, it seems superior to other solutions, or at least in comparison to McAfee."
"The product provides notifications for suspicious events. We have several public access points. The product helps to prevent unauthorized entry. Its most valuable features are pre-installation procedures and a cloud console. The console's interface is simple and can be viewed easily to take action. It covers everything in terms of security threats."
"Being able to cloud manage it from just a cloud login is valuable. We can get to it from anywhere, which is really helpful. The fact that we can remediate from the cloud console is one of our favorite features."
"The solution has a good management interface."
"It gets the job done, and they are consistently updating it monthly."
"The most valuable feature of the solution is that I can use it wherever I want, be it at the office, at home, or even outside."
"Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience."
"The central management of devices from different sites is a very good feature; this has made them much easier to manage."
"The most valuable features are the DLP and anti-virus functionality."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"The most useful feature is endpoint security."
"The configuration is easy."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"The most valuable feature of the solution is its simplicity."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The support needs improvement."
"Cannot be used on mobile devices with a secure connection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We'd like to see more one-to-one product presentations for the distribution channels."
"ZTNA can improve latency."
"The solution is not user-friendly."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."
"The interface could be improved. Currently, you need to really dig around to find the elements you need."
"A solution must be installed in the main gateway to give an overview of the incoming and outgoing traffic. The technical support team's response time should be faster."
"We had a little performance problem with the solution, but that's been resolved. Since then, it's been running well."
"Overall, I haven't found any ways the solution lacks in features or usability."
"We experience a lot of false positives."
"Malwarebytes can improve its network database. Malwarebytes can scan the files and registry. It can scan the system with a light agent. It will not impact the performance of your PC. You can do the full scan and database scan using the EDR, and the RAM and CPU consumption will not increase."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
Malwarebytes is ranked 18th in Endpoint Protection Platform (EPP) with 34 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Malwarebytes is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Malwarebytes writes "Intuitive, easy to use, and does a good job of catching and stopping things for the most part and has a unique rollback feature". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Malwarebytes is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, HP Wolf Security, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, CrowdStrike Falcon, Symantec Endpoint Security and Cortex XDR by Palo Alto Networks. See our Malwarebytes vs. Trend Micro Smart Protection report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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