We performed a comparison between ManageEngine Endpoint Central and Symantec Client Management Suite based on real PeerSpot user reviews.
Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"The mobile functionality is very easy."
"The solution is definitely scalable."
"The patch manager is good, and it's easy to use."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"Page management and ADA integrations are the most valuable features of ManageEngine Endpoint Central."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"The pricing could be a bit better."
"There are occasional glitches."
"The solution is expensive."
"The OS deployment could be better."
"There is a slight delay in customer support, which is something that can be improved."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
"Symantec Client Management Suite can improve by adding more network devices."
"The technical support is in need of improvement."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 60 reviews while Symantec Client Management Suite is ranked 2nd in Client Desktop Management with 3 reviews. ManageEngine Endpoint Central is rated 8.2, while Symantec Client Management Suite is rated 8.0. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Symantec Client Management Suite writes "Knowledgeable support, easy client management, and straightforward agent installation". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and Sophos Mobile, whereas Symantec Client Management Suite is most compared with Microsoft Intune and Microsoft Configuration Manager. See our ManageEngine Endpoint Central vs. Symantec Client Management Suite report.
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