We performed a comparison between Meraki MX and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature I like most is the SD-WAN. It allows you to manage more than one ISP at the same time. And there is a high-availability mode, so if one of your ISPs is down, you still have a backup."
"The most valuable feature of Fortinet FortiGate is security. They are known for efficiency and are on the top of Gartner Quadrant reviews. Fortinet FortiGate has an easy-to-use platform with a good graphical interface. The configuration is simple and the solution provides an overall good layer of security."
"Initial setup is easy to configure."
"I like Fortinet FortiGate's antispam filter, SPN, and clustering features."
"The product offers very good security."
"Provides good firewall security and has great VPN features."
"The pricing is excellent. It's much less expensive than Cisco."
"A strong point of FortiGate is that the graphical interface is complete and easy to use, especially if we think there is a list of operations that we are able to perform inside."
"MX is easy to manage, configure and install."
"To me, the analytics feature is one of the most valuable in Meraki MX. I also find that it has good usability as it's cloud-based. Another valuable feature of Meraki MX is that it's simple to use and it's user-friendly."
"The technical support people from Meraki are brilliant."
"When you try to create an IP or when you have an alert about when a website is banned, these features are helpful."
"Managed centrally over the web: You can manages all your Meraki devices in a single account."
"It prevents us from being hacked and delivers information about who and where the attack came from."
"Simple to manage."
"The product's initial setup phase is very easy."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"It is not attached to an appliance, meaning if you get a good PC/server, then you can already run a firewall."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"It is very easy to deploy and monitor. "
"Easy to set up and easy to integrate."
"The support structure needs to be improved because every time we contact them, there is a delay in the response."
"The cloud management and automation capability could be improved."
"Fortinet needs to overhaul its documentation."
"The setup is pretty complex and not easy to implement."
"Application management can be improved."
"At first glance, the interface for the device is very confusing."
"In some cases, its initial setup could be hard for customers."
"Reporting is limited to providing an external appliance for improving the reporting capabilities of the FortiAnalyzer. It does not offer a central management and is also sold separably as an appliance."
"The only stability issue is in Content Filtering. Sometimes we need to report these types of issues to Cisco support."
"The security is not as strong as it could be"
"Expensive licensing and firewall stops immediately working if the license is not renewed at expiration date."
"It can be hard to get a hold of the solution’s technical support team."
"We had minor issues with Meraki MX. We had a couple of RMAs, so that could be an area for improvement, but in terms of how the RMAs went, the turnaround time and getting those back into redeployment were quick. Another area for improvement in Meraki MX is that when you're scaling for multiple locations, you need to use the same model, but the model you'd need is only available for a short time. The specific model you require could be out of stock, or Meraki isn't making that model anymore, so Meraki should improve that."
"The solution's pricing should be reduced."
"They're very complacent and I find the rule set to be a little arcane."
"We do not have account managers in our region for the solution. Some governments don't use the product since it is attached to the internet."
"The storage is minimal, so we have to set the system to delete data after seven days."
"The biggest challenge that we have with this solution is local support. The local support is a problem in our area."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."
"The product needs to have a better support group for its online support, specifically for its help desk."
"It would be much easier if there was a mobile app."
"The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features."
"Web-filtering policies could be improved."
Meraki MX is ranked 2nd in Unified Threat Management (UTM) with 59 reviews while Untangle NG Firewall is ranked 6th in Unified Threat Management (UTM) with 22 reviews. Meraki MX is rated 8.2, while Untangle NG Firewall is rated 8.6. The top reviewer of Meraki MX writes "Cost-effective, simplified, easy to manage, and reliable with advanced security features and granular visibility". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Meraki MX is most compared with Palo Alto Networks NG Firewalls, Cisco Secure Firewall, Sophos XG, SonicWall TZ and Netgate pfSense, whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and Check Point NGFW. See our Meraki MX vs. Untangle NG Firewall report.
See our list of best Unified Threat Management (UTM) vendors and best Firewalls vendors.
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