We compared Microsoft Defender for Endpoint and Trend Micro Cloud App Security based on users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. At the same time, users have said that the price of Cloud App Security is a little steep, and some users said the support could be better.
"We are a Microsoft shop, and Defender is a Microsoft solution that provides some security at a reasonable cost."
"It is easy to install and use requiring little maintenance but applying updates."
"It doesn't cause the slowness of the system, which is one of the reasons why I like it."
"It's not really visible for the user - which is a benefit."
"We have just started to implement it. It is useful for protection from malware and ransomware."
"We found that because the endpoint devices are based on Microsoft Windows devices and Windows Defender is integrated with the foundation and the core layer, it makes it more integrated and more agile in terms of responding to any security threats or changes or development"
"The most valuable feature of Microsoft Defender for Endpoint is its ability to bring together all the data, providing more information than just antivirus hits."
"It's a very solid security system, and the advanced hunting and everything really lets you dive deep into things."
"The solution is easy to integrate."
"Dependable with ease of integration with other security products."
"The initial setup is pretty straightforward."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"Trend Micro Cloud App is easy to use and easy to install."
"It has more intelligence features than other vendors."
"Trend Micro has DLP features in it, which separates it from other solutions."
"The scanning is slow when it is working with incoming emails."
"The onboarding and deployment could be more user-friendly, and there is room to grow in some of the reports. I don't want them to be oversimplified or overly complex, but there is room for improvement in the reporting it can do. It's relatively minor."
"Cortex... has good investigation capabilities, out-of-the-box, in case there is an event that you'd like to investigate. It's quite convenient. Microsoft has those capabilities as well, but you need a bit more training on the product to get the basic information that you can get out-of-the-box with Cortex."
"In active mode, it's great that it gives you so much information, but it does record every keystroke so you have a lot of logs... that amount of data logging started to add up in the cost."
"Microsoft Defender for Endpoint's licensing is confusing. It has conflicting information on the website. We also faced integration issues with other systems. It makes laptops slower than traditional antivirus systems."
"The GUI is very complex and could be more user friendly."
"At times, the other antivirus products are now doing AI, in terms of understanding the behavior of the system and determining when there's an anomaly. This is something that Defender can improve on."
"Auto recovery is the most important feature that we would need from this solution. For decryption, similar to Malwarebytes, there should be something to be able to recover the data up to the last normal status. Its ability to recover data to the last normal copy must not exceed 5 to 10 minutes."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"Documentation could be improved; product cost is quite high."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"The solution's technical support services could be better."
"In the next release, I would like to see the cost go down."
"The price of the solution could improve by being lower."
"They should provide separate corporate-level licenses for two to three instances."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
More Trend Micro Cloud App Security Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks, whereas Trend Micro Cloud App Security is most compared with Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), Microsoft Exchange Online Protection (EOP), WithSecure Cloud Protection for Salesforce and Joe Sandbox Ultimate. See our Microsoft Defender for Endpoint vs. Trend Micro Cloud App Security report.
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