We performed a comparison between Microsoft Defender for Office 365 and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Does a thorough job of examining email and URLs for malicious content."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The initial setup was easy."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The technical support is good and quick to resolve issues."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The Application Control code and the easy integration are valuable features."
"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"Endpoint to network protects the line."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"Technical support has been helpful and responsive."
"Real-time threat analysis is quick and takes action on threats immediately."
"The UI needs to be more user-friendly."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"We need to be able to whitelist data at the backend."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The custom alerts have to improve a lot."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"We need a separate license and we don't know how to get the license that is required."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"It should be able to collect information if the agent is disabled."
"Scalability could be better."
"Entire threat protection is not available for the advanced features."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"It's a strange situation where the infrastructure of the consumer or customer is behind some kind of firewall and they have always used some kind of customized proxy. In this situation, the ATP has a very tough time to pass the information to the cloud and back. To fix, it requires a more elaborate and complex configuration for that particular case."
"Not ideal for advanced threat protection."
"It also needs network-based threat protection for shared folders and files."
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Microsoft Defender for Office 365 is ranked 1st in Advanced Threat Protection (ATP) with 41 reviews while Symantec Advanced Threat Protection is ranked 20th in Advanced Threat Protection (ATP) with 14 reviews. Microsoft Defender for Office 365 is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Barracuda Email Security Gateway, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Check Point SandBlast Network, Fortinet FortiSandbox, Trellix Network Detection and Response and Arbor DDoS. See our Microsoft Defender for Office 365 vs. Symantec Advanced Threat Protection report.
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