We performed a comparison between SentinelOne Singularity Complete and Microsoft 365 Defender based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Microsoft 365 Defender offers effortless integration with other Microsoft solutions. Users praised its flexibility and comprehensive protection against multiple threat types. Microsoft 365 Defender could upgrade its machine learning and AI capabilities. Some users suggested adopting zero-trust features.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some of our reviewers were satisfied with Microsoft's support, but others complained about slow responses and lackluster problem-solving capabilities.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Setting up Microsoft 365 Defender is potentially complex and may involve integrating with existing policies. Some users reported longer deployment times.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Some users say that Microsoft 365 Defender is good value, but other users perceive it as more expensive than similar competing products.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransom attacks. Other users noted its valuable dashboard data and low CapEx requirements. Microsoft 365 Defender offers savings, attack prevention, consolidation of security measures, and proactive threat detection.
Comparison Results: SentinelOne Singularity Complete is preferred over Microsoft 365 Defender. Users like its automatic threat mitigation and superb event data analysis. SentinelOne is highly regarded for its simple setup, reliability, and effectiveness in identifying and resolving threats. Our reviewers raised issues with Microsoft 365 Defender's pricing and support quality.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The most valuable feature is the analysis, because of the beta structure."
"The stability is very good."
"Fortinet is very user-friendly for customers."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Forensics is a valuable feature of Fortinet FortiEDR."
"NGAV and EDR features are outstanding."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"Setting up Microsoft 365 Defender is easy. It's a user-friendly solution that provides threat protection. It has good stability and scalability."
"The Endpoint Manager is incredible; it has a very straightforward interface and is exceedingly easy to use. Pulling out and deploying different tags or resources is a simple task across various departments with different levels of security. The notifications are also simple and satisfying; it's great to see the bubble informing us which devices are compliant and which are waiting to update."
"The solution is well integrated with applications. It is easy to maintain and administer."
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"The unified view of the threat landscape on a central dashboard is the most valuable feature."
"The summarization of emails is a valuable feature."
"Microsoft 365 Defender is simple to upgrade."
"I like the centralized management with the web dashboard."
"SentinelOne Singularity Complete, together with SentinelOne Vigilance, is an EDR tool with capabilities such as these, which I found valuable: the dashboard that shows you all the information and the power to either manually or automatically quarantine issues or threats in the environment."
"The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection."
"The terminating or killing remediation process that they use is top-notch. Pretty much anything that is even remotely malicious gets blocked by it within seconds. That is important for us. We have thousands of endpoints with tens of thousands of users. It is hard to do good security for that many people without some kind of automated detection and response. That is what SentinelOne does for us. It helps us automate that process."
"The solution is easy to set up."
"The solution offers very rich details surrounding threats or attacks."
"In incidents, SentinelOne's remediation is excellent; we can immediately see if the threat type is dynamic or static."
"SentinelOne is the next-generation EDR solution."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I haven't seen the use of AI in the solution."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The dashboard isn't easy to access and manage."
"The licensing is a nightmare and has room for improvement."
"At times, there may be delays in the execution of certain actions and their effects."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"Microsoft tends to provide too many features, which makes the solution prone to bugs."
"While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience."
"In the beginning, it's difficult to navigate the system because it is quite large. Just trying to find your way and understand how the system works can be hard. After spending quite a lot of time searching it's a lot easier, but I wish it were a bit more user-friendly when you're trying to find things."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."
"The adware and pop-up blockers have room for improvement."
"In automation, if we could schedule when we run the task and on which systems we want to run the task, it would improve automation."
"The improvement could be in terms of reducing more noise and continuing to cut that down. AI seems to be the big thing with Purple. We are excited to get our hands on that."
"It's fine. It's correcting all the EFC files with a virus. All the achievements, maximum EFC files. Many EFC files will be flagged as a virus. Some virus databases need to be updated. The model is good at finding many EFC files. The trouble is it needs to be updated."
"As a cloud-based product, there is a minimum number of licenses that need to be purchased, which is unfortunate."
"One disadvantage of SentinelOne Singularity Complete is that the agent doesn't auto-update, and my company found it more complicated than usual to get the agent updated and keep it updated."
"SentinelOne's performance and the accuracy of its incident filtering could be improved."
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Microsoft Defender XDR is ranked 7th in Endpoint Detection and Response (EDR) with 78 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Microsoft Defender XDR is rated 8.4, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager, Wazuh and Microsoft Entra ID, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Microsoft Defender XDR vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Extended Detection and Response (XDR) vendors.
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