We compared Sophos Mobile and Microsoft Intune based on our user's reviews in several parameters.
Sophos Mobile is praised for its simplified pricing and setup process, positive ROI, and reliable customer service. On the other hand, Microsoft Intune stands out for its extensive features, compatibility with Microsoft ecosystem, and effective cost management leading to increased productivity. However, users suggest improvements in its user interface and speed performance.
Features: Sophos Mobile is praised for its features such as remote device locating and integration with other Sophos products. On the other hand, Microsoft Intune offers a wide range of features including data wiping, device visibility, policy management, and integration with Microsoft ecosystem.
Pricing and ROI: Users have praised the well-received setup cost of Sophos Mobile, noting the straightforward licensing process. On the other hand, Microsoft Intune is praised for its reasonable pricing and flexible licensing options. Both products offer hassle-free setup processes, with users finding them to be cost-effective and accommodating respectively., Users report positive ROI for both Sophos Mobile and Microsoft Intune. Sophos Mobile excels in extensive security measures and cost savings, while Microsoft Intune showcases efficient device management and time savings.
Room for Improvement: Sophos Mobile users have suggested areas for improvement. Microsoft Intune users, on the other hand, have requested enhancements for the user interface, speed, performance, customization options, and troubleshooting features.
Deployment and customer support: Sophos Mobile generally takes three months for deployment and an additional week for setup, while Microsoft Intune has varied feedback. Some users spent three months on deployment and another week on setup, while others completed both phases within a week, implying they refer to the same period., Customers have found the customer service and support provided by Sophos Mobile to be satisfactory and reliable. In contrast, user feedback on Microsoft Intune praises its highly praised and satisfactory customer service, with prompt assistance, knowledgeable support staff, and a sense of feeling valued and supported throughout interactions.
The summary above is based on 105 interviews we conducted recently with Sophos Mobile and Microsoft Intune users. To access the review's full transcripts, download our report.
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"There has been a noticeable increase in productivity for both my organization and clients."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"It has improve our organization through the remote management of non-domain joined devices."
"Fortunately, now everything is streamlined into a single, unified platform."
"Technical support, in general, has been quite helpful."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"The initial setup process is straightforward and fast."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The solution is quite user-friendly."
"I like the level of interaction that the product offers with the other products in our company's environment."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The solution provides us with data protection."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"Some enrollment features could be improved."
"Intune's areas for improvement revolve around security and certificate management."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"We would like to see graphics showing the use of each device."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"For Sophos Mobile, it is difficult to get good support."
"The setup should be made easier."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."
Microsoft Intune is ranked 1st in Unified Endpoint Management (UEM) with 166 reviews while Sophos Mobile doesn't meet the minimum requirements to be ranked in Unified Endpoint Management (UEM) with 13 reviews. Microsoft Intune is rated 8.0, while Sophos Mobile is rated 7.6. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Microsoft Purview Data Loss Prevention, whereas Sophos Mobile is most compared with Jamf Pro, ManageEngine Endpoint Central, VMware Workspace ONE, Lookout and IBM MaaS360. See our Microsoft Intune vs. Sophos Mobile report.
See our list of best Unified Endpoint Management (UEM) vendors and best Enterprise Mobility Management (EMM) vendors.
We monitor all Unified Endpoint Management (UEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
