We performed a comparison between Moogsoft and Nagios XI based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product currently seems to be a few steps ahead of the competition."
"Moogsoft is easily deployable and ready to use."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The Event Management feature is quite valuable."
"I like the prediction features."
"The AI component allows you to check previous cases and diagnose problems easily."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"I can monitor a phone on a desk to very big servers of any company."
"Nagios XI is stable."
"The dashboard allows you to see what's going on in the overall system."
"Nagios XI is a simple monitoring tool with performance management."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"The documentation and flexibility for generic integration could be improved."
"It is taking a long time to set it up and could do more to roll out quickly."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"They should consider including Chatbot."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"They need more documentation for the plugins."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"Open-source software is usually not user-friendly."
"The interface could be more user-friendly."
Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Moogsoft is rated 7.6, while Nagios XI is rated 8.2. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, OpsRamp, Dynatrace and Dell CloudIQ, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and SCOM. See our Moogsoft vs. Nagios XI report.
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