We performed a comparison between MuleSoft Composer and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues."
"The product is easy to use. You don't need programming skills to use it."
"The prebuilt connectors have saved our customers a lot of time and money."
"The advantage of using MuleSoft as part as the Salesforce ecosystem is that anything new they build is guaranteed to work with the new features that are coming from the other side."
"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"Zapier luckily has a wide range of integrations, I would say."
"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"One additional feature they could add might be something like regional prices. Since we're based in Brazil, we pay in dollars but earn in Brazilian Real."
"The technical support team's response time must be improved."
"This solution could be improved by offering more integrations with other platforms."
"MuleSoft Composer needs to improve its interface and scalability."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"My biggest concern with Zapier would be their pricing strategy."
"I think that this solution should have more apps connected to it."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"The pricing could be a little cheaper."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
MuleSoft Composer is ranked 13th in Cloud Data Integration with 4 reviews while Zapier is ranked 10th in Cloud Data Integration with 41 reviews. MuleSoft Composer is rated 8.0, while Zapier is rated 8.6. The top reviewer of MuleSoft Composer writes "Handles a wide variety of data sources and efficiently organizes and manages integration processes". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". MuleSoft Composer is most compared with Mule Anypoint Platform, Workato, Celigo Integration Platform, Microsoft Azure Logic Apps and Jitterbit Harmony , whereas Zapier is most compared with AWS Glue, Alteryx Designer, Coefficient, Tray.io and Coupler.io. See our MuleSoft Composer vs. Zapier report.
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