We performed a comparison between Netskope Next Gen Secure Web Gateway and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"We've found the solution to be quite stable."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
"Prevents data leakage and protects data."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"The solution offers good security functionality."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"Tech support is good."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"One on the main benefits is protection all time from anywhere."
"Zscaler Internet Access's best feature is the granular policy controls."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."
"They should work on marketing material to put out their work with a little more effort."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"Netskope can only provide the high level related to threats."
"The accuracy could be improved."
"Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing."
"The solution lacks a good reporting feature."
"The interface for administration could be better. They should upgrade the management portal."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"There are a few features that are not compatible with the Azure cloud."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"The price of the solution could be improved."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
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Netskope Next Gen Secure Web Gateway is ranked 13th in Secure Web Gateways (SWG) with 13 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Netskope Next Gen Secure Web Gateway is rated 8.8, while Zscaler Internet Access is rated 8.2. The top reviewer of Netskope Next Gen Secure Web Gateway writes "Offer capability to create policy groups aligned with specific requirements for users, groups, and locations". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Netskope Next Gen Secure Web Gateway is most compared with Symantec Proxy, Cisco Umbrella, Fortinet FortiGate SWG, Prisma Access by Palo Alto Networks and iboss, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Netskope Next Gen Secure Web Gateway vs. Zscaler Internet Access report.
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