We performed a comparison between Netsurion and USM Anywhere based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"What I like most about Netsurion is the level of visibility and reporting."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"AlienVault has an advanced component within one package. With this, we can cover more area with one solution."
"It brought our logs into one place for review and set up alarms based on changes we were missing due to lack of having one place for everything to go."
"The AlienVault solution has enabled us to create a SOC on a budget with smaller than usual staff requirements, offering a wider range of solutions for our customers."
"It has streamlined log aggregation and analysis to meet organizational and regulatory needs."
"The best thing about AlienVault USM is it being a “Jack-of-All Trades” solution. It provides SIEM, HIDS/NIDS, FIM, NetFlow, Asset Management, Vulnerability Management, etc., under one USM platform. None of the commercial SIEM vendors like ArcSight, McAfee, etc., can boast of such a diverse feature set."
"Our main focus was intrusion detection, alerts, and correlation. It's easy to use AlienVault and integrate it with other alert tools because it includes lots of connectors. Either the tool is already there, or AlienVault will write an API for us if they don't have a connector for the solution that is providing the logs."
"Reports are customized, so you can present them to executives or engineers."
"Using the communication within the security device, it is easier to create plugins."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"Windows log collection works with HIDS, but documentation is sparse and confusing."
"I feel that some areas of improvement would be vulnerability scanning. We use a separate product that seems to do a much better job."
"The reporting module could be a little easier to handle, as it requires quite some trial and error until you get the reports you want. Also, it would be great to have a graphical interface for the Network Intrusion Detection System's rule management."
"I've been using it just for my own personal upskilling in terms of how the product works. At the moment, it is pretty straightforward and simple, and it is working how it is supposed to. The feedback would come once it is deployed to customer sites. They'll be using it on a more frequent basis, and that's when the feedback would come in terms of the areas in which they're facing issues or are looking for simplicity."
"The only room for improvement I can mention is the initial installation procedures. I found that the online installation instructions for the product were missing important details, they lacked necessary steps."
"It was easy on PoC, but when we got to the product it was different story. We had to learn the product again and got feeling that the PoC was a different product."
"Search performance can be slow. The Raw Logs feature is painfully slow. And if we're talking about the newer, the Anywhere product, you can't even schedule reports on the thing. There are probably a dozen other features I'd really like to see there, but that would be one of the biggies."
"More complimentary training needs to be done for use with this tool. If you get into a bind, then it will cost you."
Netsurion is ranked 16th in Security Information and Event Management (SIEM) with 24 reviews while USM Anywhere is ranked 11th in Security Information and Event Management (SIEM) with 113 reviews. Netsurion is rated 8.4, while USM Anywhere is rated 8.4. The top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". Netsurion is most compared with Arctic Wolf Managed Detection and Response and CyberHat CYREBRO, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Microsoft Sentinel. See our Netsurion vs. USM Anywhere report.
See our list of best Security Information and Event Management (SIEM) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
